Proudly serving the oil and gas industry since 1960, J-W Power Company provides leasing, sales, parts and service of natural gas compression equipment. We are one of the largest privately-owned compression fleet organizations in the United States and a proven industry leader with an impeccable reputation for field service. Our greatest asset is our culture, our people and the significant role each employee plays in the success of the organization.
POSITION SUMMARY:
Under limited supervision, this position will assist field support personnel and third party customers in securing parts for emergency breakdowns, field maintenance and stock inventory. Parts used on compression units and other related oil and gas equipment may require research using unit manuals, supplier websites, corresponding with applications, engineering and/or sales personnel and reviewing internal company inventory. Sales quotations are generated and provided on a regular basis to third party customers.
ESSENTIAL DUTIES & RESPONSIBILITIES: may include any or all of the following.
- Ensure orders are prepared accurately to include correct parts, pricing and shipping instructions.
- Establish and maintain rapport with customers and deliver the best service possible.
- Identify potential business, sales leads from inquiries and communicate information with the outside sales staff and others as needed.
- Some discounting and price negotiations may be handled directly with the customer based on specific guidelines.
- Responsible for running reports on sales activity, inventory requirements, and forecasting per customer requirements and agreements.
- Work with Accounts Receivable to set up new customers, run credit checks, set up ship to addresses in the ERP system and process credit card purchases.
- Pull from stock and prepare parts inventory for shipment. Post out inventory by hand or via scanner.
- Demonstrate good understanding of ERP system.
- Assist with other inventory and customer service matters to include on-call assignments.
POSITION QUALIFICATIONS (COMPETENCY STATEMENTS):
- Strong mechanical aptitude ability to understand and apply concepts and principles to solve problems.
- Proven ability to interact with people, clear fluent expressive use of verbal and written language to convey information and ideas.
- Proven ability to provide excellent customer service and be able to deal with customers tactfully, calmly and efficiently.
- Proven ability to maintain a consistent and positive customer service image, frequently under difficult conditions.
- Demonstrated ability to plan, organize, prioritize, assign, and coordinate a workload.
- Proven ability to use basic selling techniques to “upsell” orders and sell related products is essential.
- Demonstrated ability to follow instructions, respond to management direction; take responsibility for own actions; keep commitments; complete tasks on time or notify appropriate person with an alternate plan.
SKILLS & ABILITIES:
Education & Experience:
- High school diploma or GED equivalent and 5+ years of related experience and/or training is required.
- Industry related experience is a plus.
Computer skills:
- Adequate level of proficiency in all Microsoft Office Suite Applications.
Certifications & Licenses:
- Valid Driver’s License.
- Forklift Certification or the ability to obtain one.
SUPERVISORY RESPONSIBILITIES:
- This position has no supervisory responsibilities.
GENERAL STATEMENT:
- This job description is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The Company reserves the right to change this job description and/or assign tasks for the employee to perform based on business necessity.
REASONABLE ACCOMMODATIONS STATEMENT:
- To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS:
- The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus; these requirements can be met with the use of corrective lenses.
- Occasionally this position requires reaching above shoulder, climbing, squat/kneel, bend up, push/pulling 41-100lbs, and lifting more than 100+lbs up to 33% of the time (0 – 2.5 + hrs/day)
- Frequently requires standing, walking, sitting, the ability to manually manipulate, grasp, reach forward, bending, push/pulling 1-40lbs and lifting 21-100lbs from 33% - 66% of the time (2.5 – 5.5+ hrs/day)
- Constantly requires speaking, hearing, and lifting 1-20lbs more than 66% of the time (5.5+ hrs/day)
WORK ENVIRONMENT:
- The work environment characteristics described here are representative of those an employee typically encounters while performing the essential functions of this job.
- This position requires working in an indoor office
- This position will frequently encounter hot temperatures and cold temperatures
- This position will occasionally require working outside and moving mechanical parts
- Rarely will this position require confined spaces, high precarious places, fumes, loud noises, and travel
BENEFITS STATEMENT:
- Benefits package to include: paid time off, 401(k) plan and company match, medical, prescription, dental and vision, life and disability plans, along with flexible spending accounts, and additional benefit programs.
COMPENSATION STATEMENT:
- Compensation is commensurate with skill level and experience. Position is eligible for annual bonus consideration based on achievement of company performance targets and individual goals.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: In person
