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Summary:

The Collector is responsible for collections of outstanding accounts receivable and all other aspects of collections resulting in a reduction of delinquency for assigned regions while working in partnership with branch management and collectors to achieve maximum results.

Remote-Job Title: Corporate Collections Specialist
Location: Remote (U.S. Based – All States Eligible)
Salary Range: $20-$30 per hour DOE
(Note: Final compensation will be determined based on experience, skills, and location)
Date the application window is anticipated to close: 7/19/2025
Benefits Include: Health, Dental, Vision, 401(k), Paid Time Off

Job Description:

Essential Duties & Responsibilities:

• Manage AR Aging report for locations and subsidiaries assigned, as well as escalated accounts/invoices from branches that need a higher level of collection. This effort will be through direct calls and emails with customers.

• Prepare FDL letters and request attorney FDLs as needed and recommend accounts for third-party collection and/or write-off.

• Communicate with Collections Manager about status of past due accounts or situations where additional leverage is needed to obtain the desired outcome of collection efforts.

• Monitor and resolve financial discrepancies.

• Maintain notes on accounts to reflect collection efforts.

• Work returned statements as needed to collect outstanding debt, obtain updated contact information, and update ERP systems with current information.

• Ensures the security and privacy of customer information and files.

• Performs other related duties as assigned by management

Education/Qualification:

• High school diploma or equivalent, bachelors or associates degree preferred, but not required

• At least two years of experience in collection and credit work.

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office Suite or related software.

• Microsoft Navigator and/or Profit Zoom a plus.

• Ability to work with a team and independently, in a fast-paced environment.

• Basic understanding of statistics and data analysis.

• Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

• Performs other duties as assigned.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

Benefits and Perks:

• Excellent pay

• Medical, dental, vision

• Company paid life insurance

• Company paid short term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

Pye-Barker Fire and Safety is an Equal Opportunity Employer