Courtesy Posting: Associate Ombudsman – Client Services Analyst, Office Of The Colorado Child Protection Ombudsman

POSITION INFORMATION

Transform Lives as an Associate Ombudsman – Client Services Analyst

• Salary: $80,000 + Comprehensive Benefits
• Location: Denver, Colorado
• Reports To: Director of Client Services

Why This Role?
This is more than a job—it’s a chance to join a mission-driven organization improving child welfare systems in Colorado. As part of the CPO team, you’ll work directly with families, stakeholders, and policymakers to address critical issues in child protection and drive systemic change. This role is ideal for candidates passionate about social justice, child advocacy, and public service.

Application Process:
To apply, submit the following documents by 5:00 PM on June 30, 2025:

Applications will not be accepted through any other state or government website or application process.

• Review the official position Job Description and respond to the Supplemental Questionnaire (Please see the links at bottom of posting).
• Cover letter detailing your qualifications and passion for this role.
• Resume listing relevant experience with dates of employment.
• Professional writing sample showcasing your knowledge of child protection systems.

Join us in transforming the lives of children and families across Colorado. Apply Now! Apply HERE!

https://coloradocpo.bamboohr.com/careers/26

Official Position Full Job Description Link:

https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:2b74429a-0a97-4470-b3a2-41bddfa18ea4

Supplemental Questionnaire Link:

https://acrobat.adobe.com/id/urn:aaid:sc:va6c2:1e3252cc-edd9-45d7-bb6d-97e82bbdca59

MISSION STATEMENT

Are you driven by purpose and a passion for public service?
The Office of Colorado’s Child Protection Ombudsman (CPO) is hiring an Associate Ombudsman – Client Services Analyst to make a meaningful impact in Colorado’s child protection system. This entry-level role is an opportunity to educate, investigate, and collaborate to empower families and enhance system-wide outcomes.

Why Work Here?
The CPO is an independent agency housed within the Colorado Judicial Branch, providing you with the opportunity to contribute to systemic reform in a collaborative and supportive environment. With a dedicated team of professionals, our mission is to empower families, educate stakeholders, and enhance the child protection system.

ADDITIONAL COMMENTS

Application Process:
To apply, submit the following documents by 5:00 PM on June 30, 2025:

Applications will not be accepted through any other state or government website or application process.

• Review the official position Job Description and respond to the Supplemental Questionnaire (Please see the links at bottom of posting).
• Cover letter detailing your qualifications and passion for this role.
• Resume listing relevant experience with dates of employment.
• Professional writing sample showcasing your knowledge of child protection systems.

Join us in transforming the lives of children and families across Colorado. Apply Now! Apply HERE!

https://coloradocpo.bamboohr.com/careers/26

Official Position Full Job Description Link:

https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:2b74429a-0a97-4470-b3a2-41bddfa18ea4

Supplemental Questionnaire Link:

https://acrobat.adobe.com/id/urn:aaid:sc:va6c2:1e3252cc-edd9-45d7-bb6d-97e82bbdca59

ESSENTIAL FUNCTIONS

What You’ll Do:
As an Associate Ombudsman, you’ll serve as a vital resource to Colorado’s children and families, handling complex and sensitive complaints related to child welfare services, Medicaid, behavioral health, and more. Key responsibilities include:

• Managing a dynamic caseload and performing thorough investigations into systemic and individual concerns.
• Reviewing and interpreting applicable laws, regulations, and policies to provide meaningful guidance and solutions.
• Engaging with families, agencies, and stakeholders to identify and resolve systemic issues.
• Crafting high-quality reports, policy briefs, and educational materials to inform public discourse and drive improvements.
• Monitoring trends and identifying systemic challenges within the child protection ecosystem.
• Ensuring every client interaction is an opportunity to educate, inform, and connect.

MINIMUM QUALIFICATIONS

We’re looking for professionals who bring energy, focus, and expertise to a fast-paced environment. To succeed in this role, you must demonstrate:

• Education and Experience:
• A bachelor’s degree in a related field (social work, law, public administration, journalism, behavioral sciences, or similar).
• At least 1 year of professional experience in child welfare, legal analysis, investigative reporting, conflict resolution, or related fields.
• Core Skills:
• Outstanding communication skills, with the ability to write clearly and adapt your style for diverse audiences.
• Strong problem-solving abilities to analyze complex issues, identify patterns, and deliver actionable recommendations.
• Research proficiency using tools like Westlaw, Lexis, and the Colorado Code of Regulations.
• Personal Attributes:
• Composure and empathy to handle emotionally charged situations with professionalism and compassion.
• Time management skills to independently balance a high caseload with competing priorities.
• A proactive mindset, demonstrating initiative and accountability in all tasks.