Position Summary:
Outlandish Inc. is seeking a highly organized, creative, and community-driven Creator Community Manager to build and scale a thriving creator network.
This role will be responsible for driving creator engagement, organizing educational and community-building initiatives, and serving as a vital link between creators, brand teams, and internal stakeholders. The ideal candidate is passionate about creator success, experienced in community management, and thrives in a fast-paced, collaborative environment.
Key Responsibilities:
- Build and maintain strong relationships with creators across platforms.
- Support creator participation in brand campaigns, events, and initiatives.
- Act as the bridge between creators, internal brand teams, and campaign operations.
- Foster a community-driven culture through incentives, events, and recognition programs.
- Organize creator-focused trainings, webinars, workshops, and networking events.
- Launch and manage community forums and communication channels, including those tailored to specific languages and topics.
- Plan and execute monthly community challenges to promote engagement and creativity.
- Develop and manage performance-based incentive plans to drive creator success.
- Promote access to the Sample Center and support creators with tools and resources.
- Oversee creator leaderboards and spotlight top performers through newsletters and communications.
- Coordinate AM incentive programs for onboarding new creators and maintain tracking documentation.
- Send targeted email outreach to creators, providing relevant offerings and follow-up communication.
- Create and distribute weekly newsletters featuring content tips, trending products, platform updates, and TAP links.
- Highlight success stories and spotlight creators to inspire and motivate the broader community.
- Gather regular feedback through surveys and creator check-ins to inform future programming and improve processes.
- Assign Creator Success Managers to top sellers to ensure tailored support and weekly updates.
Qualifications:
- 2+ years of experience in community management, creator partnerships, or a related field
- Proven ability to manage creator relationships and build engaging community programs
- Strong project management and organizational skills
- Excellent written and verbal communication skills
- Familiarity with influencer marketing, social commerce, and TikTok Shop is a plus
- Bilingual (Spanish, Korean, Mandarin or other languages) is a bonus
- Comfortable working in a dynamic, cross-functional, and fast-paced environment
- Preferably local to Los Angeles, CA but not required
Why Join Outlandish Inc.:
At Outlandish, we’re shaping the future of social commerce by empowering creators to thrive. Join a team that values innovation, collaboration, and authenticity, while making a real impact across a growing global creator community.
Job Type: Full-time
Pay: $68,640.00 - $72,000.00 per year
Work Location: Remote
