- Maintain accurate records of customer accounts activity, to include current past due accounts
- Review past due accounts and communicate in person and via phone with customers to prompt timely payments
- Collect customer payments on a timely basis and meet daily/weekly collection standards
- Complete customer service calls in a timely manner as assigned
- Making home visits for customers who you have not made contact with via phone
- Assisting with deliveries/ service calls as it pertains to the company
- Assisting with sales, showroom appearance and other opportunities to capitalize and grow the company
- Follow all polices and procedures and adhere to all standards
Summary
As a Customer Account Representative, you will be a pivotal team member responsible for managing key client accounts and driving sales growth. With core skills in account management, sales, and leadership, you will excel in building strong relationships with clients and leading a high-performing team. Your premium skills in negotiation, business development. Additionally, your expertise in communication and warm calling will enhance customer engagement and retention. Join our team and be a strategic partner in driving business success through exceptional customer account management.
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
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