General Description: This person will be part of a small team of Ag sales staff providing customer service at the front counter and over the phone during business hours. Applicants should be personable and have the ability to prioritize customer service. Experience in the animal health industry with products, feed, nutrition and procedures, particularly with cattle, is preferred. In addition, ideal candidates will be proficient with computers and various technologies or be willing and able to learn. General knowledge of the industry and locations a plus.
Responsibilities:
- Answer customer questions regarding products and services provided by Sioux Nation
- Pull and pack customer orders, including feed orders if applicable
- Inventory counting and management of expired inventory
- Assisting Field Marketers with inventory questions
- Maintaining customer records for order processing and account management
- Partnering with Inside Sales and Warehouse team on shipping and receiving needs
- Working alongside sales, vendors and marketing to upsell or cross sell products
- Communicate effectively with locations and management about inventory needs
- Other duties as assigned
Requirements:
- Previous experience in the animal health industry preferred, but not required.
- Must have basic office and customer service skills
- Willing to follow direction and be part of a team
- May be required to pass pre-employment physical as position requires bending, stooping, standing for hours, pulling and lifting up to 50lbs. List not all inclusive.
We want you to join us in our mission to help livestock producers reach their full potential and achieve success in their operations. Together, we can make a meaningful impact and help create a more sustainable and profitable future for the livestock industry.
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