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Customer Service Manager - State Farm Agent Team Member

State Farm
$20 - $25 an hour
Laurel, Maryland
Part time
3 weeks ago
Benefits:
  • 401(k)
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Manager with State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer complaints and issues.
QUALIFICATIONS:
  • Strong leadership and organizational skills.
  • Excellent communication and problem-solving abilities.
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain).

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. Liquid error: Unknown operator aspirant State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Flexible work from home options available.

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