Customer Service Rep I

Join Our Team at Parker Hannifin’s Industrial Gas Filtration and Generation Division!

At Parker Hannifin’s Industrial Gas Filtration and Generation (IGFG) Division, we provide innovative compressed air and gas treatment solutions that help industries worldwide operate more efficiently and sustainably. Our on-site gas generation systems and clean air technologies are designed to meet the highest standards of quality and performance.

About Parker Hannifin

• $19.9 billion+ in annual net sales (Fiscal Year 2024)
• World’s leading diversified manufacturer of motion and control technologies
• Operating in 43 countries worldwide
• Proudly increased dividends to shareholders for 68 consecutive years
• Committed to innovation, quality, and customer success

Join a company that values excellence, fosters growth, and drives industry-leading solutions globally.

Position Summary

We are seeking a Customer Service Representative I to join our team and provide outstanding sales order entry support along with excellent phone and email communication. You will:

• Process sales orders accurately and efficiently
• Serve as a primary point of contact for customer inquiries
• Facilitate clear, timely communication to meet customer needs
• Support smooth sales operations with strong attention to detail and interpersonal skills

Key Responsibilities

• Provide customer service, pricing, special quote info, and product recommendations via phone/email
• Process domestic and international sales orders received by phone, email, or electronic interface
• Resolve non-technical issues related to delivery, lead time, pricing, and product recommendations
• Review orders and notify customers of any changes (delivery, pricing, etc.)
• Manage literature requests and return authorizations
• Collaborate with Sales, Shipping, and Production teams to ensure smooth order flow
• Maintain data integrity for purchase orders, order confirmations, and customer info
• Review purchase orders for contract accuracy and completeness
• Participate in special projects as assigned

Qualifications

Education:

• High school diploma or GED required
• Some post-secondary education preferred

Experience:

• 2 to 4 years of customer service or sales-related experience preferred

Skills:

• Strong verbal and written communication
• Excellent organizational and computer skills
• Effective interpersonal and administrative support abilities

Why Work With Us?

• Be part of a global leader with a strong innovation legacy
• Collaborative, supportive work environment
• Opportunities for professional growth and advancement
• Competitive pay and comprehensive benefits

Ready to make an impact?
Apply today to join Parker Hannifin and contribute to industry-leading solutions worldwide!

Salary Range: $18.60-31.00/hour (based on experience)

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination

Drug-Free Workplace
In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.