Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others.
Responsibilities
- Manage inbound and outbound calls with professionalism and courtesy.
- Assist customers with inquiries regarding products and services.
- Process transactions.
- Maintain detailed records of customer interactions in our computerized system.
- Collaborate with team members to improve client services and streamline processes.
- Uphold company policies while delivering excellent service to all customers.
Skills
- Proficient in outbound calling techniques to engage customers effectively.
- Strong sales skills to promote products and services effectively during interactions.
- Excellent phone etiquette to ensure a professional representation of the company.
- Solid computer skills for managing customer information and transactions efficiently.
- Experience in client services, demonstrating a commitment to customer satisfaction.
Join our team as a Customer Service Representative where your skills will make a significant impact on our clients' experiences!
Job Type: Full-time
Pay: $35,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
Work Location: In person
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