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Customer Service Representative

THE AMPLE PANTRY
Kalamazoo County, Michigan
Part time
3 weeks ago

Job Summary:

Join The Ample Pantry team! We have been serving Kalamazoo for over 42 years and have a high retention rate of our staff. We believe in a fun, safe, comfortable work environment and we promote teamwork and cooperation. You will have the opportunity to help customers place orders, plan their menu for events, and develop relationships with them and your colleagues. We offer flexible hours, paid time off, and employee discounts.

Responsibilities:
- Communicate with customers via phone, email, and web contact inquiries
- Upsell products or services to customers based on their needs
- Provide friendly and patient customer interactions to ensure their satisfaction
- Perform some data entry tasks accurately and efficiently
- Handle customer complaints and ensure customer satisfaction

Requirements:
- Excellent communication skills
- Prior experience in customer service or sales is preferred
- Strong multitasking abilities to handle multiple inquiries simultaneously

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 25 per week

Benefits:

Shift:

Work Location: In person

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