Benefits:
ABOUT OUR AGENCY:
Since opening in 2014, our agency has been dedicated to helping customers understand and appreciate the value of insurance. With a team of five professionals, we take the time to build relationships and ensure our clients are prepared for the unexpected.
Leadership and community involvement have always been important to me, both in and out of the office. I’m an active member of Steer Fort Worth and the Fort Worth Black Chamber of Commerce, continuously working to make a positive impact. Our office fosters a supportive and engaging environment where team members can grow, contribute, and make a real difference.
If you’re looking for a workplace that values community, professional development, and teamwork, we’d love to have you join us!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kendrick Parker - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Since opening in 2014, our agency has been dedicated to helping customers understand and appreciate the value of insurance. With a team of five professionals, we take the time to build relationships and ensure our clients are prepared for the unexpected.
Leadership and community involvement have always been important to me, both in and out of the office. I’m an active member of Steer Fort Worth and the Fort Worth Black Chamber of Commerce, continuously working to make a positive impact. Our office fosters a supportive and engaging environment where team members can grow, contribute, and make a real difference.
If you’re looking for a workplace that values community, professional development, and teamwork, we’d love to have you join us!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kendrick Parker - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
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