Customer Service Representative - State Farm Agent Team Member

Benefits:

• Simple IRA
• Competitive salary
• Paid time off

This is a position that rquires you to be fluent in english and spanish. We do have other openings, which you can view on our jobs page that do not have this requirement.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Philip Watson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Bi-lingual - Fluent in Spanish and English
• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Ability to pass required insureace license