Job Title: Customer Service Sales Representative (Full-Time, In-Store)
Location: Easton, PA
Job Type: Full-Time
Compensation:
- Hourly Base Pay: $16–$21/hour, paid weekly
- Uncapped commission opportunities based on individual performance
Position Overview
We’re seeking an enthusiastic Customer Service Sales Representative to join our team. In this role, you’ll represent nationally recognized brands inside a major retail store, assisting customers with product selections and service options. Your focus will be on providing outstanding customer support while driving sales through consultative conversations.
Key Responsibilities
- Greet and assist customers in a friendly and professional manner
- Engage with shoppers to identify their needs and recommend suitable wireless or in-home services
- Educate customers about current promotions and service features
- Process sales, upgrades, and service changes using internal systems
- Achieve individual and team sales goals
- Maintain accurate records of customer interactions
- Stay updated on product knowledge and company promotions
- Adhere to all company guidelines and compliance standards
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent required
- Prior experience in customer service, retail, or sales is a plus—but not required
- Excellent communication and interpersonal skills
- Comfortable working in a high-traffic retail environment
- Ability to stand for long periods and interact face-to-face with customers
- Availability to work weekends and holidays as needed
What We Offer
- Competitive hourly wage plus uncapped commission
- Weekly pay
- Paid training and continued support
- Advancement opportunities into leadership roles
- A positive, team-oriented work culture
- Performance-based bonuses and employee incentives
- Discounts and recognition for top performers
Work Environment
- This is an in-person sales position, within a large, well-known retail store
- No door-to-door sales or telemarketing
- All customer interactions occur within the retail setting
About Greater Way Marketing
Greater Way Marketing, headquartered in Bethlehem, PA, is a premier sales and marketing firm specializing in developing customized strategies for industry-leading brands. Our organization is dedicated to two core areas of expertise:
- Client Acquisition – Executing face-to-face B2B sales and on-site presentations to establish new business relationships and expand market presence.
- Client Retention – Delivering professional sales engagements focused on strengthening existing customer relationships, minimizing churn, and enhancing brand loyalty.
We partner with renowned brands to deliver high-impact, in-person sales experiences within high-traffic retail environments. Our commitment lies in cultivating and mentoring future leaders who excel in driving sales performance, enriching customer engagement, and building cohesive, high-achieving teams.
Equal Opportunity Employer
Greater Way Marketing values diversity and is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, or any other legally protected status.
Ready to take the next step in your career?
Apply today and a member of our hiring team will be in touch with next steps!
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- Flexible schedule
- Health insurance
- On-the-job training
- Professional development assistance
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Easton, PA 18040 (Preferred)
Ability to Relocate:
- Easton, PA 18040: Relocate before starting work (Preferred)
Work Location: In person
