Search suggestions:

hiring immediately
part time
full time
remote work from home
cleaning
warehouse
remote
work from home
no experience necessary
receptionist
summer
construction
all
Wichita
United States
Houston
Dallas
Oklahoma City
Chicago
Memphis
San Antonio
Arlington
Charlotte
Remote
San Diego
Tulsa
Texas
Kansas City
Apply

Data Analyst Lead - Customer Experience Advanced Analytics

Meta
$150,000 - $213,000
San Mateo County, California
Full time
3 weeks ago
As a Data Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer feedback and insights across their end-to-end journeys to drive customer experience improvements and business growth. Your background and experience in advanced analytics will help us identify and act on our customers' needs, preferences, and behaviors, enabling us to deliver exceptional experiences.

In this role, you will employ your advanced analytics skills and functional expertise in customer insights to look at end-to-end customer journeys to identify trends, pain points, and opportunities in enhancing customer satisfaction and shaping the future of our product and services.

To be successful in this role, you'll have a passion for data storytelling, experience managing multiple projects concurrently, and enjoy a fast-moving organization. You will thrive within cross-functional teams, excel at building and managing relationships with internal partners and stakeholders, and exhibit proven organizational and presentation skills.Data Analyst Lead - Customer Experience Advanced Analytics ResponsibilitiesMinimum QualificationsPreferred Qualifications For those who live in or expect to work from California if hired for this position, please click here for additional information. About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$150,000/year to $213,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Save Apply
Report job
Other Job Recommendations:

Customer Experience Analyst Lead (Customer Support)

Meta
$110,000 - $158,000
  • Identify trends, opportunities, and pain points across...
  • Monitor customer feedback to identify emerging trends and...
2 weeks ago

Medical Data/ Healthcare Data/ Data Collector/ Data Management

Roush
Wayne County, Michigan
$22 - $23 an hour
  • VLOOKUP/XLOOKU (Filters & sorting).
  • Pivot tables (Conditional formatting)...
1 week ago

Business Data Analyst/ Functional lead (Dynamics365/D365)

Data Piper
Alameda County, California
  • Strong D365 and DW background (very strong in one of these...
  • Functional expert (AR, SCM, Financial statements)...
1 week ago

Experience Data Analyst II - Marketing, Marlboro, MA, Hybrid, Full-Time

Digital Federal Credit Union
Marlborough, Massachusetts
$76,498 - $96,435 a year
  • Design and execute complex data analysis projects using...
  • Develop and implement audience segmentation strategies to...
2 weeks ago

Customer Experience Lead (Restaurant Front of House)

Shane's Rib Shack
Gaston County, North Carolina
$14 - $18 an hour
  • Acts with integrity, honesty & knowledge that promotes...
  • Ensures customers receive prompt, efficient, courteous...
2 weeks ago