Senior Network Engineer - Tier II Support Services: ● Hands on Experience with Data Center Network Routing, Switching technologies and protocols including TCP/IP, IPv4, IPv6, BGP, OSPF, ISIS ● Proficient Knowledge in Firewalling concepts, configuration and management of firewalls like Palo Alto, Checkpoint ● Hands on troubleshooting experience with Data Center and Enterprise based Wired and Wireless networks hardware platforms (Nexus, Cisco Wi-Fi, Arista Wi-Fi) and architectures, ● Proficient knowledge in configuring, troubleshooting and managing the network load balancers like F5, Netscalar ● Proficient knowledge in IPv4, IPv6 addressing & subnetting, IP Address management and DNS concepts & troubleshooting. ● Good in network voice infrastructure like Cisco Unified communication troubleshooting and management. ● Good understanding in SDN concerts and troubleshooting, ● Experience working with Service Provider Teams for faults with WAN Circuits, BGP issues. ● Experience working with partner support teams including the TAC support teams of principal vendors like Cisco, Palo Alto etc ● Serve as a technical escalation point for L1 -level NOC. ● Execute the MoP in executing change or troubleshooting an issue. ● Good oral and written communication skills, ability to articulate network issues. ● Strong knowledge of network troubleshooting tools, and monitoring platforms. ● Maintain a high sense of urgency while staying cool under pressure. ● Team-oriented, quick learner and adapt to changes. Credentials and Experience ● Industry standard certifications preferred (Ex: CCNP). ● 5-7 Years' experience in Network Operations teams."

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