Shandley Kane Dental is looking for an ambitious front desk associate to join our growing team. This position is full time. Candidate must have AT LEAST 3 years dental experience, be comfortable with dental terminology and procedures, and proficient with Dentrix software. Candidate needs to be professional, friendly, motivated, and able to work well with others.
Skills need to include but not limited to:
· Telephone & verbal communications
· Focus, able to stay on task and knows how to stay productive
· Good working knowledge of dental insurance, pre-estimates, claim submission, treatment planner in Dentrix
· Organizational skills
· Ability to work well with others
· High level of professionalism
· Knowledge of administrative and clerical procedures
· Adaptability
· Confidentiality
· Greeting & registering patients
· Comfortable with computers and electronic charting (through Dentrix)
· Scheduling, confirming, and filling open spots in upcoming days
· Maintains all safety protocol (HIPAA, OSHA, Covid, Sexual Harassment, and CPR)
Rate is dependent on experience $18-24 per hour
Hours: 5-day work week (Wednesday & Saturdays alternate)
Monday 8:30-5:30
Tuesday 8:30-5:30
Wednesday 6:30-1:30 (Alternate with Saturday)
Thursday 6:30-3:30
Friday 6:30-1:30
Saturday 6:30-1:30 (Alternate with Wednesday)
We are currently seeking a highly qualified and talented dental administrative team member to help support our mission to provide exceptional service to our patients. The right candidate will have a passion for the dental field, a high level of attention to detail and professionalism, and an ability to work well with others. This position provides an opportunity for career development and advancement within our dental practice, and we're looking for someone with a positive attitude who can help us provide superior service to our patients.
Responsibilities
- Process patient payments and manage billing inquiries efficiently.
- Complete insurance verification and pre-estimates to help prepare patients for the expected costs of treatment
- Facilitate financial discussions with patients to help them understand the patient portion and to establish a financial agreement or payment plan.
- Collaborate with other office team members to ensure smooth office operations and enhance patient experience.
- Manage appointment scheduling and confirm patient visits using dental software systems.
- Answer multi-line phone systems and respond to patient inquiries regarding dental services and procedures.
- Maintain accurate patient records and handle medical documentation in compliance with HIPAA regulations.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Work Location: In person
