The Office Manager is responsible for overseeing the daily functions of the dental office.
Office Manager Responsibilities (include but are not limited to):
· Provide oversight and direction to the team to ensure the consistent delivery of adequate customer service.
· Participate in the interview process of all potential staff and provide support in the orientation and training of new employees.
· Perform competency evaluations of the office staff to ensure performance goals are met.
· Collaborate with the CEO to management to ensure consistent and efficient operation of the office including staffing, training, and scheduling.
· Lead, inspire, and motivate others to perform and develop in their respective duties.
· Manage and direct staff assignments and activities, in accordance with office policy and applicable laws.
· Participate in marketing goals and objectives.
· Oversee patient relationships and manage patient complaints.
· Maintain social media accounts and monitor patient satisfaction through patient reviews.
· Proficiently understand medical and dental billing and claims.
· Accurately send personal account and insurance statements.
· Coordinate staff meetings
· Engage in conflict resolution and conduct disciplinary action when necessary.
· Ensure compliance of all office staff to HIPAA regulations relating to patient records and privacy as well as state and federal regulations governing clinical practice.
· Take initiative to identify and execute ways to continually improve individual and practice performance.
· To the extent possible, help others perform their tasks when overloaded or backed up or to otherwise increase the operational and emotional performance of the practice.
· Perform other job-related duties as assigned.
Job Type: Full-time
Pay: $58,240.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
