Search suggestions:

hiring immediately
part time
full time
receptionist
work from home
weekly pay
remote work from home
manufacturing
remote
cannabis
costco
warehouse
teen
Florida
Los Angeles County
Texas
California
New York
Houston County
Arizona
Portland
Alabama
Georgia
Louisiana
Phoenix
Apply

Desktop Support Technician - ONSITE

Ovation Workplace Services
$35,000 - $52,000 a year
New Baltimore, Michigan
Full time
3 weeks ago

Deskside Support Services

The Onsite technician responsibilities include:

▪ Acts as a first point of contact for end users seeking technical assistance with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals.

▪ Troubleshooting Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS

▪ Setup and configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals.

▪ Guide users with step-by-step instructions on installing applications.

▪ Document and record incidents, service requests and their resolutions in the internal ticketing system.

▪ Direct unresolved issues to the next level of support personnel

▪ Help create technical documentation and manuals (KA) for known issues.

▪ Image and deploy Laptops/ Desktops/Tablets to end users.

▪ Asset Management (stock level check, tracking, receiving, preparing and shipment of assets)

▪ Coordinating office moves

▪ Level 2 Technicians to provide White Glove support to identified onsite VIPs. White Glove support will also include expediated end user device troubleshooting, proactive support, proactive monitoring and health checks, targeted training on new tools for executive, custom onboarding process for executive etc.

Job Type: Full-time

Pay: $35,000.00 - $52,000.00 per year

Benefits:

Schedule:

Experience:

Work Location: In person

Save Apply
Report job
Other Job Recommendations:

Desktop Support Technician - II

Heunets Systems
Moline, Illinois
$41,721 - $50,262 a year
Desktop Technician will: Provide day-to-day local and remote desktop support, receive inbound calls, answer questions,...
2 weeks ago

Desktop Support Technician

Ark Solutions
Atlanta, Georgia
$20 - $24 an hour
  • Serve as the primary escalation point for incoming queries...
  • Manage and assign projects and tasks to team members as...
2 weeks ago

Desktop Computer Support Technician

Virginia Commonwealth University
Richmond, Virginia
$40,374 - $48,895 a year
Position Summary VCU has an exciting opportunity for a Desktop Computer Support Technician to provide and oversee primary...
3 weeks ago

Desktop Support Field Technician

Tekcogno
New York, New York
$59,033 - $120,000 a year
Skills: · Hardware Support · Asset Management · Field Ops Support · Imaging · Equipment Maintenance The following services...
4 weeks ago