Director of Process Engingeering

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Director of Process Engineering do?
As the Director of Process Engineering at Fiserv, you will take the lead in implementing and optimizing our manufacturing processes, ensuring they are at the forefront of efficiency and innovation. You will develop new methods, systems, and controls that enhance productivity and profitability. Your expertise will be pivotal in guiding junior team members and ensuring all processes comply with safety and quality standards. You will drive our mission to empower clients by making financial services more efficient and secure.

What you will do:

• Spearhead the implementation and optimization of manufacturing processes to enhance operational efficiency and productivity.
• Develop, configure, and optimize industrial processes for increased profitability.
• Provide guidance and technical assistance to junior team members.
• Conduct detailed hardware design and implement data acquisition and control systems.
• Assess processes, take measurements, and interpret data to uncover improvement opportunities.
• Design, run, test, and upgrade systems and processes.
• Meet with production managers to evaluate existing processes and develop cost-saving strategies.
• Perform risk assessments to ensure compliance with safety and quality standards.
• Develop and implement process improvement strategies and identify resources for project execution.

What you will need to have:

• 8+ years of experience in optimizing industrial processes in a manufacturing environment.
• 5+ years of experience providing guidance and technical assistance to team members.
• 8+ years of experience in detailed hardware design and data acquisition system implementation.
• Bachelor’s degree in Manufacturing, Industrial Engineering, or a related field and/or equivalent military experience, and Lean and/or Six Sigma Black Belt Certification.
• 8+ years of experience performing risk assessments and ensuring compliance with safety and quality standards.

What would be great to have:

• 8+ years of experience with computer-aided drafting (CAD) software.
• 8+ years of experience in developing business cases to justify process improvements.
• 8+ years of experience applying the DMAIC process and developing value stream maps.
• Advanced knowledge of Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Power BI Apps.

Perks at work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

• Ability to travel up to 30%

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.