Position Summary:
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Knowledge and Skills:
Key Competencies
Values
The Director of Talent Development Operations ensures efficient delivery of talent programs, leveraging learning technologies, streamlining processes, and using data-driven insights to enhance employee learning and drive business outcomes, supporting the mission to expand access to affordable, innovative healthcare.
Duties and Responsibilities:
- Leads Talent Development operations ensuring program effectiveness through operational excellence, procurement, learning infrastructure and technologies, program metrics and program data analytics.
- Oversees and ensures the optimal operation of learning and development, talent management and employee experience platforms and processes to reimagine our approach to talent development and program adoption with a focus on recommending innovative learning modalities that enable knowledge transfer and efficient operations.
- Develops and administers program evaluations; conducts focus groups; collects, analyzes, and reports on program effectiveness, making data-driven decisions to improve the overall impact of talent development programs and learning experience.
- Identifies, procures and manages relationships with vendors to ensure best value for services.
- Assists with procurement and budget management for all Talent Development programs and initiatives, ensuring quality, impact and cost-effectiveness.
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
- Strong leadership, problem-solving, and analytical skills with a proven ability to collaborate with stakeholders, manage teams, and introduce innovative learning technologies for effective talent development programs.
- Proficiency in managing Learning Management Systems, instructional design teams, and learning technologists, with expertise in MS Excel, MS PowerPoint, and project management software.
Key Competencies
- Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
- Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
- Resourcefulness: Secures and deploys resources effectively and efficiently.
- Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Values
- People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
- Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
- Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
- Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.
- Minimum of 8 years in training, learning and development, talent development or management of Human Resource programs and initiatives, with 5 years leading teams.
- Bachelor’s degree in business, organizational development, human resources, industrial/organizational psychology or related field; master’s degree preferred.
- Demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into all workflows.
We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
Report job