Dispatch Coordinator

Job Title: Dispatch Coordinator

Reports To: Dispatch Manager

About the Company: RelaDyne, Inc. is the established leader in lubricant sales, distribution, equipment reliability services, and value-added services. Our location is currently looking for a motivated Dispatch Coordinator with a strong work ethic. Please apply or share with your friends today!

Benefits

• Free Health Insurance option
• Competitive Benefits Package
• 401(k) with Company Match
• Paid Time Off

Pay: $21 - $24

Essential Duties and Responsibilities:

In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.

• Communicate with customers, drivers, branch managers, and coworkers.
• Oversee drivers, safety, customer service, and product movement.
• Handle administrative tasks and data entry.
• Provide cheerful, professional customer service.
• Support dispatchers with the following:
  • quote prices for customers
  • dispatch trucks as needed to obtain or deliver fuel/lubes on schedule
  • ensure drivers are following company policies and complying with all legal limits, company, state and federal
• Supervise or perform daily truck inspections
• Report any accident, incident or unsafe condition to supervisor immediately.
• Treat clients and coworkers with respect and courtesy.
• Additional duties as needed and assigned.

Competencies:

• Must work well under pressure.
• Judgment - displays willingness to make decisions; exhibits sound and accurate judgment.
• Planning/Organizing - prioritizes and plans work activities; uses time efficiently.
• Professionalism - approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; follows through on commitments.
• Ethics - treats people with respect; keeps commitments; works with integrity and ethically; upholds company values.
• Quality - demonstrates accuracy and thoroughness; applies feedback to improve performance.
• Quantity - meets productivity standards; completes work in timely manner.
• Safety and Security - observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Adaptability - adapts to changes in the work environment; manages competing demands.
• Attendance/Punctuality - is consistently at work and on time; ensures work responsibilities are covered when absent.
• Dependability - follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - volunteers readily; asks for and offers help when needed.
• Innovation - meets challenges with resourcefulness; generates suggestions for improving work
• Detail oriented
• Multi-tasking – able to carry out multiple instructions with frequent interruptions without losing track of original objective
• Problem solving - identify problems and determine appropriate actions for correction; keep safety in mind at all times

Requirements:

• A minimum of 6 months of dispatch or related experience is preferred
• High school diploma or equivalent general education degree (GED) required
• Valid Driver's license required
• Strong computer skills with proficiency in Microsoft Office strongly preferred

Other Skills and Abilities

• Driving or industry experience preferred; a valid CDL B is a plus
• Read and interpret documents such as safety rules, operating and maintenance instructions, delivery orders and government regulations
• Basic math skills, understand and calculate volume, weight and percentages

Work Environment:

• Position is typically in an indoor, moderately quiet, temperature-controlled setting. Position may be asked to make some trips outside to inspect trucks, check loads, confer with drivers, visit worksites, etc.
• May be working around moving mechanical parts, in high or precarious places, around fumes or airborne particles, and with potentially flammable chemicals.
• Noise level will be generally moderate and occasionally loud.
• Hours to be determined by location manager. There is an on-call component which requires 24/7 availability by phone as scheduled/necessary.

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Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.