Job Title: Dispatch Customer Service Representative
Location: Phoenix AZ
Pay: $18 – $21/hour
Job Type: Full-Time
Overview:
We’re hiring a Dispatch Customer Service Representative to join our team. In this key role, you’ll be the communication hub between the school district transportation department, drivers, and parents, helping ensure safe and on-time student transportation every day.
Responsibilities:
- Answer calls and resolve transportation-related issues from schools, drivers, and parents
- Communicate route changes, delays, or incidents in real time
- Support dispatch operations and help coordinate daily schedules
- Maintain accurate records and logs
Requirements:
- 2+ years in customer service or dispatch (transportation experience a plus)
- Strong communication, multitasking, and organizational skills
- Comfortable using dispatch or routing software
- Bilingual (Spanish) a plus
Benefits:
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Career growth opportunities
Schedule:
Full-time, early morning or mid morning to evening shifts may be required based on school needs.
Apply now to join a team that makes a daily difference in students’ lives!
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