Make your mark at the world's largest HVAC company
The District Operations Manager is crucial in providing leadership to the controls service and project team which includes overseeing the fulfillment process for work sold by Account Managers to ensure that customers requirements are met, revenue and profit objectives are met and operational efficiencies are achieved. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location: Onsite role based out of the Tampa Service Office with occasional local travel to customers and job sites
What you will do:
- Administer safety programs, monitor compliance with job site safety, safety training, safety documentation, auditing, and reporting
- Supports sales through involvement in job quotation and estimation. Approves estimates for scope of work, labor hours and material content, assesses profit risk of jobs, controls material and labor costs and provides feedback to the District Manager
- Establishes project timelines, meets with customers to communicate and coordinate project schedule. Manages projects, assigns personnel, oversees ordering of equipment and material, and assures that proper customer sign-offs are secured per corporate policy requirements
- Oversees quotation of call-in work, transactional sales (not requiring SSR skills), and assigns personnel as needed to ensure that quotes are delivered to customers on a timely basis
- Provides consistent interface with current customer base and establishes effective working relationships in order to identify additional selling opportunities
- Ensures that maintenance contract commitments are fulfilled and inspections completed on time. Provides input to Service Coordinator on scheduling activity of technicians
- Supports under direction of District Manager
- Works with the technician team to generate pull-through service and repair work on existing house accounts. Manages Tech Tip program and leads customer care initiatives
- Work with Account Managers and District Manager in order to resolve customer issues, including customer visits
- Provides weekly job status, revenue and warranty recovery report to DM
What’s in it for you:
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Minimum Qualifications:
- Bachelors degree or equivalent work experience
- 6-8+ years of related work experience in the commercial HVAC industry or related field
- 4+ years of prior experience managing technicians or employees in a similar role required.
- Extensive knowledge of HVAC controls and systems (Niagara and/or Honeywell is a plus)
Benefits:
Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
- Non-decaled company vehicle with most expenses paid
- Multiple medical insurance plan options + dental and vision insurance
- 401K retirement plan with employer match
- Paid time off and company paid holidays
- Paid sick time in accordance with the federal, state and local law
- Tuition Reimbursement after 6 months of continuous service
The typical salary for this position ranges from $80,400 - $132,800 plus a targeted incentive plan in FL. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.
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