Quinnox is a global IT services organization headquartered in Chicago, USA with presence in Europe, Middle East and India.
We are an Agile, Midsize CMMI Level 5, ISO 9001:2008 and ISO 27001:2013 certified organization, working with Fortune 500 clients and have successfully executed projects in over 40+ countries across the globe.
Quinnox is led by senior and seasoned professionals, in both business and technology, who have held key executive leadership positions in major banks, consulting groups, and technology products companies. All of us are focused on only one mission—accelerating success for our clients and employees.
Net Support Lead
Location: Hartford, CT Hybrid Onsite 4 days a week
Support lead with expertise in C#, .NET (3.5, 4.8+, Core), SQL Server 2022, WebForms, MVC, JavaScript, and jQuery. The ideal candidate should have proven experience leading a onsite offshore support team that provides L2/L3 support to business critical applications.
Candidate will perform following activities
- Manage L2/L3 services in onsite offshore model for legacy applications developed in using .NET Framework (3.5, 4.8+), .NET Core, and ASP.NET (WebForms, MVC) on AWS platform
- Lead support team of fullstack developers and SQL developers.
- Establish support processes which are adhering to ITIL guidelines
- Manage client expectations. Setup right expectations through effective communication and reporting.
- Provide L2/L3 support
- Establish efficient Incident triaging, tracking mechanism to adhere to contractual SLA.
- Support, develop and optimize SQL Server 2022 queries, stored procedures.
- Work with Visual Studio 2022 to support, develop and debug applications.
- Implement client-side scripting using JavaScript, jQuery, and AJAX.
- Design and develop RESTful APIs and integrate third-party APIs.
- Work in an Agile/Scrum environment to deliver enhancements
- Troubleshoot, debug, and optimize application performance.
- Write clean, maintainable, and efficient code following best practices.
Technical Skills Required:
- Backend: C#, .NET 3.5, .NET 4.8+, .NET Core
- Frontend: JavaScript, jQuery, HTML5, CSS3, Bootstrap
- Database: SQL Server 2022 (Stored Procedures, Indexing, Optimization)
- Frameworks: ASP.NET WebForms, MVC
- IDE & Tools: Visual Studio 2022, Git/TFS, Azure DevOps
- Web Services: RESTful APIs, Web API, WCF (optional)
- Working knowledge of Atlassian Jira and ServiceNow
- Hands-on knowledge of AWS services
Preferred Qualifications:
- Working knowledge of Atalasoft dotImage, kendo Controls is a plus
- Experience with CI/CD pipelines for deployment.
At Quinnox, you will have the opportunity to take ownership of complex problems and craft solutions—to make stuff—from day one. Every day will bring fresh challenges that demand even more vivid thinking. Be involved in projects with our Product Development Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.
Our Core Value "Accelerate Success" : https://www.quinnox.com/
Job Type: Full-time
Pay: $120,000.00 - $130,000.00 per year
Work Location: In person
