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Employee Relations Leader, TikTok USDS - San Jose

TikTok
San Jose, California
Full time
May 29, 2025
Team Intro:
Join our HR team as an Employee Relations Lead. You will join a fast-growing company and help shape our TikTok people experience. This position will be responsible for employee relations matters, advising HR Business Partners and business stakeholders on performance management approaches, appropriate disciplinary actions, and developing our investigative processes.

Responsibilities:
Responsibilities:
- Lead and inspire a team of Employee Relations professionals that is forward planning and strategic in managing complex workplace matters and implementing appropriate resolutions.
- Enhance the employee experience by proactively identifying and addressing workplace concerns, de-escalating conflicts, and resolving issues before escalation.
- Conduct and oversee sensitive workplace investigations, ensuring fair and consistent resolution of employee relations matters.
- Balance proactive engagement with urgent response efforts, effectively prioritizing critical employee relations cases.
- Partner with business leaders and HR teams to develop and implement best practices that foster a positive and compliant work environment.
- Facilitate employee listening sessions, focus groups, and one-on-one coaching to address concerns and promote a culture of trust and transparency.
- Interpret and refine global employee relations policies, programs, and processes to align with business objectives and regulatory requirements.
- Review and interpret case data to identify trends, risks, and opportunities for continuous improvement in employee relations strategies.
- Return-to-Office: To enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
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