This position analyzes customer data and conducts reviews to ensure integrity of that data. This position conducts customer and account level research on a wide variety of data in an effort to identify suspicious and/or illegal activity and report findings and/or make recommendations to the Fraud Manager based on that research. The reviews will be primarily based on system generated Fraud detection alerts, and other available monitoring reports. The reviews are done to meet federal BSA/AML regulatory requirements and the related reporting requirements (i.e., SARs). Daily responsibilities include processing reports, processing alerts, case management, working with multiple software systems, direct contact with employees from various departments as well as contact with bank customers, and performing research and analysis on customers and accounts. This position maintains files, records, and documentation as it relates to the customer review function.
Primary Duties:
- Follow policies, processes, and procedures to ensure the Bank complies with all aspects of the Anti-Money Laundering Acts and fraud detection. Recommend policy and procedure enhancements.
- Stay current with Fraud Trends.
- Develop a strong understanding of the Bank’s Fraud detection software. Recommend software enhancements.
- Daily responsibilities include reviewing Fraud detection software processing reports, alerts, case management, working with multiple software systems, direct contact with employees from various departments, and performing research and analysis on customers and accounts.
- Assist with monitoring account activity for suspicious patterns and activity, conducting suspicious activity report investigations and filing SARs when necessary. These reviews will be primarily based on system generated Fraud alerts and other available monitoring reports.
- Assist with mandatory, ongoing training of all employees, in fraud. Anti-money laundering laws, regulations, and requirements.
- Serve as backup for various Fraud Training for the bank.
- Work with law enforcement as needed in fraud cases.
- Know by name and face as many customers and employees as possible, calling them by name as often as possible.
- Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
- Know, understand, and live the company values and bottom line.
- Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
- All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
- Prompt and reliable attendance.
- Perform other duties as assigned.
Job Skills Required:
- B.A. in finance, or business-related field. Alternatively, minimum of two years of bank-related job experience such as compliance, financial crimes, BSA training or fraud related job experience preferred.
- Strong organizational and time management skills with the ability to manage multiple responsibilities and tasks simultaneously.
- Strong verbal and written communication skills.
- Strong analytical skills. Ability to research, analyze, and determine a course of action for financial transactions.
- Knowledge and understanding of regulatory compliance requirements surrounding USA PATRIOT Act, Anti Money Laundering (AML) requirements and Bank Secrecy Act (BSA).
- Detail oriented and able to complete and prioritize tasks with minimal supervision.
- Ability to take initiative and work independently and as a member of a team.
- Must maintain a high level of confidentiality at all times.
- Knowledge of Bank Secrecy Act requirements preferred.
- Ability to analyze account activity to detect suspect transactions.
