Summary:
The Real Practices Inc Executive Assistant supports and assists the executive staff in a variety of functions. These functions include but are not limited to research, clerical, communication coordination, scheduling, client relations and marketing. The Executive Assistant will have a positive attitude, excellent communication skills, strong attention to detail, and the ability to adapt in a fast-paced and dynamic work environment.
Duties and Responsibilities:
Research
· Provide in-depth research on topics assigned by the executive team
· Navigate and maintain company archives
· Locate and provide requested information and company documents
· Synthesize complex data into a summary form
Clerical
· Answer phone and route calls professionally and efficiently.
· Open, sort, and distribute incoming correspondence, including faxes and emails
· Ensures operation of equipment by completing preventive maintenance requirements, such as calling for repairs, troubleshooting malfunctions, etc.
· Maintain a professional atmosphere in all office common areas
· Prepare reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software
Communication Coordination/ Scheduling
· Manage and maintain executives’ schedules by planning and scheduling meetings, conferences, and travel
· Maintain professional communications with clients and guests
· Assist with correspondence as directed
Client Relations
· Greet scheduled and unscheduled clients and guests with professionalism and positivity
· Maintains customer confidence and protects operations by keeping confidential information confidential
· Coordinate client outreach efforts as directed
Marketing
· Responsible for marketing RPI to prospective clients and the general public.
· Responsible for maintaining RPI social media accounts.
· Maintain the RPI website
· Responsible for promoting and protecting the RPI Brand.
· Work with management to create and order promotional items as needed.
· Work with management to produce marketing materials.
· Participate in community engagement events as needed.
· Monitor internet and social media for potentially damaging reviews or comments.
· Work with management to resolve any client satisfaction issues.
Qualifications:
Education/Experience
o Bachelor’s degree
o Minimum of 5 years’ administrative assistant experience
Communication Skills:
o Strong interpersonal and business communication skills
o High level of organization and attention to detail
o Excellent verbal and written communication
o Excellent customer service skills
Technology Skills
o Demonstrates strong knowledge of Microsoft Office Suite
o Demonstrates knowledge of graphic design programs.
Working Conditions/Environment
o Duties are performed in a generally comfortable environment.
o Ability to perform in a busy, changing, multi-tasking work environment
o Ability to sit and stand for prolonged periods of time.
o Ability to lift up to 25 lbs.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Administrative: 5 years (Required)
- Marketing : 2 years (Preferred)
Ability to Commute:
- Russellville, AR 72801 (Required)
Work Location: In person
