Job Summary
The Field Activation Specialist is responsible for supporting and coordinating field activation activities centered on bringing new Papa John’s menu concept items (Pizza, Sides, Specialties) from planning to the local market. He/she will support marketing the new products and customer feedback, and impact to revenue and margin targets as part of PJI’s business strategy. He/she will create communications, summaries, and reports to help provide updates to stakeholders on field activation efforts and effectiveness. This role supports and coordinates field activation efforts to bring new Papa John’s products/menu items successfully from planning to market. The Field Activation Specialist is responsible for supporting and coordinating regional activation activities centered on executing Papa John’s national marketing strategy alive in the local market. He/she will support marketing the new products and customer feedback, and impact to revenue and margin targets as part of PJI’s business strategy. He/she will create communications, summaries, and reports to help provide updates to stakeholders on field activation efforts and effectiveness. This role supports and coordinates regional activation efforts to implement the Papa John’s national marketing strategy to life in local markets.
Duties and Responsibilities
Supports the Regional Activation Directors in implementation of national strategies at the local level
Serves as central point of contact with internal and external stakeholders
Provides weekly sales updates to agency partners relative to brand and market performance, and assists with ad hoc data requests as needed
Responsible for the timely development and dissemination of communications to the field
Creates and executes local playbooks as an extension of national brand strategies; tracks and aggregates competitive activity across assigned regions and proactively shares across the commercial organization
Builds effective relationships with operators and gains trust through consistent communications and follow-up
Provides training on available tools that support business objectives at the market level
Performs administrative tasks supporting the field organization’s broader goals as needed, including invoice processing and data entry
Education, Experience & Certifications
2+ years’ experience in a fast-paced and rapidly evolving environment; QSR experience a plus
Bachelor’s degree in Marketing or related field; MBA a plus
Functional Skills
Analytical Skills: effectively uses data to generate insights for operations excellence
Planning & Prioritization: highest impact, highest value
Financial & Business Acumen
Communicates Effectively and Candidly
Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions
Process Improvement: Strive to continually improve
Ability to build and leverage talent
Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise
Ability to effectively communicate, inform, and influence senior leaders
Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects
Our Values
- EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.
- DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.
- PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.
- INNOVATE TO WIN – We champion and challenge for a better way in all we do.
- HAVE FUN – We find joy, create meaningful impact and celebrate the journey together
Our Core Competencies
- CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
- RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.
- CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.
- BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.
- WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity
Papa Johns is an equal opportunity employer.
