Field Operations & Service Coordinator

Position Summary:

We are seeking a detail-oriented and proactive Field Operations & Service Coordinator to support the daily operations of our landscaping and contracting businesses. This position plays a key role in managing client estimates, coordinating team readiness, and ensuring timely invoicing. The ideal candidate is a strong communicator who can seamlessly manage scheduling, field coordination, and administrative responsibilities.

Key Responsibilities:Scheduling & Client Coordination

• Schedule estimates for landscaping and contracting services.
• Communicate with clients to confirm appointments and follow up as needed.
• Maintain an organized calendar of appointments and deadlines.

Billing & Invoicing

• Prepare and send invoices for landscaping and mowing services.
• Create invoices for contracting work based on completed services and job documentation.
• Track and follow up on unpaid invoices to ensure timely collections.

Field Operations Support

• Coordinate daily equipment and supply needs for all field crews.
• Ensure crews are properly equipped for scheduled jobs and address last-minute needs or shortages.
• Maintain equipment logs and report maintenance or inventory concerns.

Estimating

• Conduct on-site estimates for landscaping and contracting projects.
• Accurately document scope of work, measurements, and client needs to support proposal development.
• Prepare basic cost proposals or forward collected data to estimator/project manager.

Qualifications:

• Experience in administrative support, field coordination, or billing (experience in the landscaping or contracting industry is a plus).
• Excellent organizational and time management skills.
• Strong communication skills with a customer-first mindset.
• Proficiency in Microsoft Office and invoicing software (e.g., QuickBooks, Jobber, Service Autopilot).
• Valid driver’s license and reliable transportation (required for site visits).
• Ability to work both in-office and on-site as needed.

Working Conditions:

• Primarily office-based with regular travel to job sites for estimates and team coordination.
• May occasionally require lifting or moving equipment (up to 25 lbs).
• Standard business hours with flexibility for occasional early morning or evening coordination.

Compensation & Benefits:

• Pay Rate: $18–$20 per hour (commensurate with experience)
• Health Insurance offered
• Paid Time Off (PTO) provided

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Ability to Commute:

• Brooks, KY 40109 (Required)

Ability to Relocate:

• Brooks, KY 40109: Relocate before starting work (Required)

Work Location: In person