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Summary:
This position is responsible for overseeing the operations and production of the branch’s Fire Alarm department from point of sale through implementation and customer retention.Job Description:
This position is responsible for overseeing the operations and production of the branch’s Fire Alarm department from point of sale through implementation and customer retention.
The pay range for this position is $90k to $160k based on experience, licenses, and certifications (plus potential bonus).
Essential Duties & Responsibilities:
Oversees the daily workflow of the alarm division.
Provides constructive and timely performance evaluations.
Oversees the Installation or upgrade fire alarms in commercial and residential buildings
Oversees the test and repair of alarm systems already in place
Oversees inspections to ensure alarms are installed according to code
Review inspection reports and oversee the creation of deficiency quotations
Generate/review customer quotations for installations, upgrades, repairs and inspections.
Meet with building engineers, property management and/or site contacts upon arrival to facility to perform surveys of life safety systems.
Delegating responsibilities and supervising alarm division operations
Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
Resolving conflicts or complaints from customers and employees.
Monitoring division activity and ensuring it is properly provisioned and staffed.
Analyzing information and processes and developing more effective or efficient processes and strategies.
Establishing and achieving business and profit objectives.
Generating reports and presenting information to upper-level managers or other parties.
Ensuring staff members follow company policies and procedures.
Inspect and maintain the division fleet and all related equipment, putting in repair requests as necessary to maintain safe operation.
Operate warehouse equipment, including vehicles, in a way that facilitates the loading and unloading of the truck while observing all safety regulations and manufacturer’s safety instructions for that equipment.
Work in a safe manner as outlined by company safety procedures including driver safety and personal protective equipment.
Respond to emergency service calls to dispatch the appropriate technician
Maintain a clean and safe workspace
Protect and maintain company equipment.
Perform other duties assigned by management.
Education/Qualification:
Two years of related experience in the industry required.
NICET certification and knowledge of NFPA standards (including 70 and 72)
Experience with commercial and residential fire alarm and life safety systems
Requires the ability to act in a lead capacity and manage teams or groups of individuals on projects.
Must have good interpersonal skills and be able to work in a team environment as well as work independently.
Must have a clean driving record and reliable transportation to/from the office or job site.
Must be flexible with scheduling requirements that occasionally will require evening, weekend and/or out-of-town assignments.
Other Duties:
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Ability to travel when needed
Performs other duties as assigned.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
The work also requires the following physical abilities in order to perform the essential job functions and customer contact: mental acuity, hearing, speaking, talking, and visual acuity.
Benefits and Perks:
Excellent pay
Medical, dental, vision
Company paid life insurance
Company paid short term disability
401K with employer match
Paid vacation and company holidays
Training and Career Development
Company vehicle (if job applicable)
Pye-Barker Fire and Safety is an Equal Opportunity Employer
