Our Fluevogologists are the heartbeat of our stores, our "raison d'être", our key link between our fabulous customers and our nearly equally fabulous styles. Fluevogologists are diverse, weird and wonderful, and make each of our stores unique in their welcome for all. This role is a magical combo of customer service, sales, and style.
The role of a Fluevogologist is to support the Store Manager, to be an amazing human being, and to champion the store and company’s values and goals in connecting our customers with the shoes of their dreams.
We are looking for flexible fashionistas who are also available to work at least one weekday/weekend day, and typically working up to 3 days weekly.
"Sounds amazing! This is literally my dream job. What am I going to be doing every day??"
Customer Service: Assist customers with purchases and go above and beyond to help find solutions to any and every issue a customer may have.
Community: Connect our customers to the greater Flumumunity by assisting with engagement efforts such as in-shop events.
Sales: Focus on driving personal sales as well as working with the team towards group sales goals.
Product: Demonstrate product knowledge and confidence, offer suggestions, and share shoe care knowledge.
Merchandising: Assist with merchandising by making sure shoes are presented well and displays are tidy.
Payment Processing: Collect customer payments and personal information at the POS. Participate in the web and phone order process, including offering accurate sizing advice where needed and processing and packaging all web and phone orders accurately.
Necessary knowledge, skills, and abilities (KSA's):
Able to work weekends and at minimum one weekday per week (approx 18 to 24 hours per week)
Brand knowledge
Ability to provide a solid high-five
Superior people skills
Recycles responsibly and cares for the planet
Exemplary communication skills
A grateful spirit
A tenacious, can-do attitude
A fearless sense of personal style
Patience
Enjoys not taking oneself too seriously
Qualifications
Fluevogologist must-haves:
Great computer and technology skills (Gmail, iOS, internal POS software)
Minimum of 1-3 years sales experience
Below-average karaoke skills
Positivity, creativity, and a willingness to learn
A real understanding and eagerness to foster community and build trusting relationships
Physically able to perform all in-store tasks such as regularly lifting up to 25 pounds, occasionally lifting up to 50 pounds, kneeling and crawling around the floor (funny, but true!), climbing ladders and stairs, and standing for up to eight hours (in the finest Fluevog shoes!).
What's in it for you?
Competitive retail salaries
Individual store projection bonuses
Amazing HQ and recruiting support who also write great job postings
(And, the part we know you actually came here to see…)
!!! In-store discounts !!!
!!! Earn Shoe Dollars for in-store credit (yes, that means free shoes!!) !!!
...and let's be honest, the funnest retail job you've ever had.
About our Fluevog Store Teams
Fluevog stores are retail teams of hard-working, collaborative, creative, human-friendly professionals. We are thankful, open-minded, passionate about nurturing talent, and take celebrating birthdays and special occasions very seriously. Besides shoes, some of our shared interests include fashion, thrifting, sunshine, and donuts.
Our people are creative, diverse, and proud of being “weird”! Fluevog is a fit for everyone regardless of shoe size, and we are committed to building inclusion into every aspect of our culture for our Fluevog community. If we can help make this The Best Recruiting Process Ever by helping you out with an accommodation due to a disability, please indicate when requested in the interview process and we’ll keep it confidential. Our HR Manager will reach out to make sure our intro with you is just as good of a fit as our style.
