POSITION SUMMARY
The Dental Practice Manager is responsible for the outpatient dental practice operations, oversight of workflow and performance of support staff required of dental practices. The Manager works in concert with the Director of Dental Services to ensure the delivery of cost-effective, quality patient care in support of business objectives and organizational strategic goals.
The Dental Practice Manager oversees operational systems that support the clinical dental practice, to include patient scheduling and registration, and other clerical and support personnel. The Dental Manager maintains equipment and materials inventory, instructs and holds staff accountable for policy and procedure adherence and acts as a liaison with ancillary services, third party payers, physicians, and management to resolve customer service, patient care and financial issues.
The Dental Manager provides input on opportunities to enhance and expand services, managed care contracting and builds strong staff and physician relationships. This position participates in short and long term planning for dental services. The Dental Manager supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
QUALIFICATIONS
EDUCATION: Associate's degree required with a minimum of three years of dental practice management required OR 5 years equivalent experience with three years of dental practice management experience and a high school diploma required.
LICENSE/CERTIFICATION:
EXPERIENCE: Five years relevant experience with a minimum of three years of dental practice management required. Strong Budget Management/Billing experience preferred.
Strong communication and interpersonal skills required. Proficiency in Clinical Application's such as Dentrix.
PERFORMANCE EXPECTATIONS
Demonstrates the competencies as listed on the Assessment and Evaluation Tool.
WORK ENVIRONMENT
Potential for exposure to the hazards of the ambulatory environment, such as exposure to infectious disease, blood borne pathogens, hazardous waste, and potential injury.
Essential functions of this position are listed on the Assessment and Evaluation Tool.
REPORTING RELATIONSHIP
This position reports to department leadership and supervises incumbents as assigned.
The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
