Front Desk / Guest Relations Coordinator — Medspa
Location: El Paso, TX
Job Type: Full-Time (Weekend availability required)
About Us
We’re a small but growing medspa committed to helping our clients feel confident and cared for through advanced aesthetic and wellness treatments. We're looking for a friendly, tech-savvy, self-starter to join us at the front desk and help create an exceptional guest experience.
Job Summary
The Front Desk / Guest Relations Coordinator is the first point of contact for our clients—both in person and online. You’ll be responsible for ensuring smooth daily operations, providing exceptional customer service, and assisting with light marketing tasks (social media, outreach, and promotions).
Responsibilities
- Greet clients with warmth and professionalism
- Schedule appointments and manage our booking system
- Answer phone calls, texts, and emails
- Assist with front desk organization and inventory tracking
- Help with marketing tasks (e.g., posting on social media, event support, follow-ups)
- Educate clients on services, specials, and promotions
Requirements
- Strong communication and interpersonal skills
- Proficient with computers, email, and social media platforms
- Organized and detail-oriented
- Reliable, punctual, and proactive
- Comfortable working weekends (required)
- Prior experience in customer service, hospitality, or wellness is a plus
Benefits
- Discounted medspa services and products
- Positive, supportive work environment
- Opportunity to grow with a close-knit, ambitious team
- Training provided on systems and services, must be willing to train independently.
To Apply
Please submit your resume and a short cover note explaining why you’re interested in joining our medspa.
Job Type: Full-time
Pay: $11.53 - $15.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
