Benefits:
About Us:
Nestled in the serene landscape of Soap Lake, our natural spa and resort is a sanctuary for relaxation and rejuvenation. Renowned for our mineral-rich waters and commitment to exceptional guest experiences, we host wellness retreats, weddings, corporate events, and culinary programs. Join a team dedicated to creating unforgettable moments in a tranquil, inspiring setting.
Position Overview:
Are you a friendly, organized, and customer-focused individual looking for an exciting opportunity? Soap Lake Natural Spa & Resort, a tranquil oasis known for its unique healing waters and serene environment, is seeking dedicated Front Desk Agents to join our team! Whether you're seeking part-time or full-time employment, we encourage you to apply
Responsibilities:
Compensation & Benefits:
Soap Lake Natural Spa and Resort is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in crafting moments of tranquility and joy for our guests!
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Profit sharing
- Training & development
About Us:
Nestled in the serene landscape of Soap Lake, our natural spa and resort is a sanctuary for relaxation and rejuvenation. Renowned for our mineral-rich waters and commitment to exceptional guest experiences, we host wellness retreats, weddings, corporate events, and culinary programs. Join a team dedicated to creating unforgettable moments in a tranquil, inspiring setting.
Position Overview:
Are you a friendly, organized, and customer-focused individual looking for an exciting opportunity? Soap Lake Natural Spa & Resort, a tranquil oasis known for its unique healing waters and serene environment, is seeking dedicated Front Desk Agents to join our team! Whether you're seeking part-time or full-time employment, we encourage you to apply
Responsibilities:
- Warmly greet and check-in/check-out guests, ensuring a seamless and efficient process.
- Handle guest inquiries and provide accurate information about the resort's amenities, services, and local attractions.
- Process reservations, cancellations, and modifications accurately and efficiently.
- Answer phone calls and direct them appropriately.
- Manage guest accounts and process payments.
- Maintain a tidy and organized front desk area.
- Collaborate with other departments to ensure guest satisfaction.
- Handle guest concerns and complaints with professionalism and a problem-solving attitude.
- Uphold the highest standards of hospitality and customer service.
- Minimum one year previous experience in a front desk, customer service, or hospitality role required.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Proficiency in computer systems and reservation software (experience with Rexnexus is a plus).
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- A positive attitude and a passion for serving others.
- Strong communication and computer skills for front desk position.
- Available to work weekends and evening shifts.
Compensation & Benefits:
- Compensation range: 18–22/hour (part-time), based on experience.
- Perks for All: Flexible scheduling, professional development, summer bonus.
Soap Lake Natural Spa and Resort is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in crafting moments of tranquility and joy for our guests!
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