Job Summary:
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. The ideal candidate will have a warm and welcoming demeanor, be proficient in administrative tasks, and have experience working in a office. The Front Desk Receptionist will be the first point of contact for our customers, providing exceptional customer service and ensuring a smooth and efficient experience. The successful candidate will also be responsible for managing our incoming phone calls, making work orders, proofreading work orders to prepare them for billing and performing various administrative duties. This is an exciting opportunity for someone who is passionate about providing excellent service and is looking to join a team that works well together and loves like a family. This person must be able to be at work every day and to be punctual.
Duties:
- Answer the phone, collect information, and make work orders.
- Manage the front desk, including answering phone calls and responding to emails.
- Maintain a high level of accuracy and organization in gathering information from customers and making work orders.
- Utilize phone systems to manage calls and inquiries.
- Demonstrate exceptional phone etiquette and provide clear and concise information to customers.
- Perform various administrative tasks, including data entry, proofreading, and filing.
- Assist with going to the post office and bank.
- Provide support to other members of the team as needed, including answering questions and providing information.
Experience:
- Prior experience as a receptionist or in a similar administrative role is highly preferred.
- Proven experience in providing exceptional customer service and ensuring a positive customer experience.
- Strong organizational skills and the ability to manage multiple tasks and priorities.
- Experience with Mac computers.
- Excellent proofreading and time management skills.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you able to be at work every day, on time?
Ability to Commute:
- Dyersburg, TN 38024 (Required)
Work Location: In person
