Job Title: Front of The House Sales Manager
DEPARTMENT: Food and Beverage
REPORTS TO: General Manager
The front of the house sales manager plays a vital role in the guests’ experience. As the Manager, you will be responsible for supporting the General Manager in the day-to-day running of restaurant and banquet operations. This role requires a dedicated leader who can inspire our team, elevate guest experiences, and uphold our high standards of service. If you are a motivated professional with a strong commitment to customer service, team development, and creating a positive and dynamic work environment, we encourage you to apply.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervision of all FOH staff; hire and train new team members
Scheduling of staff in adherence to budget
Conduct pre-shift meetings; create station assignments
Ensure customer satisfaction and handle any customer issues in a timely and polite manner
Delegation and supervision of side work
Attend weekly department head meetings and reports on upcoming events
Works with perspective clients
Generate and execute a definitive sales strategy to meet and exceed departmental revenue goals consistently.
Responsible for selling all event functions, including meeting with the clients to determine needs and exceeding their expectations through detailed communication.
Collects payment from events
Networking inside and outside to obtain leads, maintain and build relationships with new and existing clients.
Maintains lead tracking and pipeline reports
Work with the Executive Chef and Food and General Manager to establish profitable and competitive event menus that meet clients' needs.
Achieves and maintains company sales standards.
Current combined revenues for dining and events 800,000
About You:
Outbound sales experience with a proven track record of sales performance (preferably 2 – 3 years of experience).
Restaurant/Catering/Events sales experience in applicable markets preferred.
Solid understanding of prospecting programs and event revenue generation.
Proven ability in leadership, communication, and negotiating skills.
High energy and outgoing personality.
Creativity, attention to detail, strong organizational and time management skills.
Strong technical literacy, including Microsoft Office Suite, CRM, and Banquet Event Order.
Team player able to foster relationships with patrons, employees, and other community leaders.
COMPENSATION
$55,000 annualized plus commissions
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear and remain in a stationary position for extended periods of time. The employee is required to stand, walk; reach with hands and arms. The employee must have the ability to verbally effectively communicate with staff and customers. The employee must occasionally lift and/or move up to twenty pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee must have the ability to always stay alert and attentive and operate a computer, phone and essential equipment as required. The noise level in the work environment is usually moderate.
EMPLOYMENT:
As a condition of employment with the company, any successful job applicant will be required to successfully complete a background investigation, which will also include a credit check.
We are an Equal Opportunity Employer
ABOUT US:
We are located in Cherry Hill, New Jersey.
DISCLAIMER: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this job. Reasonable accommodation may be made to qualified disabled individuals for the performance of essential duties and responsibilities.
Job Type: Full-time
Pay: $55,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Compensation Package:
- Bonus opportunities
- Commission pay
Schedule:
- Day shift
- Evenings as needed
- Morning shift
- Weekends as needed
Work Location: In person
