Fuel Desk Leader

JOIN OUR TEAM AT COFFEE CUP TRAVEL PLAZAS TA EXPRESS!

At Coffee Cup Travel Plazas, our team is our most important guest!

This isn’t just a job—it’s an opportunity to grow, have fun, and be part of a team that values hard work, community, teamwork, efficiency, and autonomy. We create a positive, focused workplace where both our team and guests thrive!

Why Join Us?

We offer a variety of benefits designed to support you, whether you're just starting out or building a long-term career.

All team members enjoy:

• Weekly pay
• 401(k) with company match
• Paid Time Off
• Premium pay for overnight shifts
• Opportunities for wage increases (after certifications & annual merit review)
• Scholarship opportunities for recent grads and children of team members (select locations)
• Employee Assistance Program (EAP)
• Coffee Cup Wellness Program
• Team recognition rewards
• Free birthday meal
• 50% shift meal discount
• Referral bonuses
• Years of Service gifts & bonuses
• Free coffee & fountain drinks while on shift ??
• Corporate Coaching for personal & professional growth

Extra Perks for Full-Time Team Members:

• Company-sponsored health plan
• Health Savings Account (HSA)
• Vision, Dental, & Life Insurance
• Flexible Spending Accounts (medical & childcare)
• Short-Term Disability coverage

Be part of a team that values you. Apply today and start your journey with Coffee Cup Travel Plazas TA Express!

Compensation:

• Range: $15.50 to $18.00 depending on experience and location.
• Shift differential: $2.00 to $3.00 depending on location.

Summary of Position

This individual will lead his/her team in the safe and effective execution of all daily business operations. This includes driving productivity standards in all work centers, problem-solving issues as they arise, and ensuring the team is providing great guest service.

The TEAM LEADERS duties include:

• Assigning and directing the work of all team members to ensure safe and effective execution of daily business operations.
• Training and development of each team member in standardized work for each position using common practice methods.
• Team-member cross-training to develop operational flexibility.
• Properly deploying teams to cover the business needs of the store with a focus on guest service.
• Ensuring that all team members follow standardized work and standardized procedures diligently. This includes auditing all work center checklists throughout the day to ensure the team is on track to complete shift duties.
• Ensure team members are working safely and that there are no known safety issues with the building.
• Attention to the safety consciousness among all team members to ensure safety remains a front-and-center concern for all team members at all times, including daily discussions on safety topics.
• Leadership in front-line operation of the fuel desk and food centers.
• Respond quickly to team and guest concerns.
• Maintain a clean, great-looking store.
• Complete LOD lists and communicate daily activities to the General Manager by way of the LOD sheet. LOD sheets are turned in at the end of each day.

Requirements:

• Must be at least 18 with a high school diploma or equivalent.
• Have supervisory experience.
• Read and understand all checklists, manuals, and pertinent in-building operations manuals.
• Use technology as directed.
• Cross-train and work in other areas of the store as needed.
• Quickly and accurately operate all point-of-sale systems.