| Full Time | Pay: $50,065.60 Annually | Schedule: Sunday & Monday 8:00pm-4:00am (Off Tuesday & Wednesday) Thursday-Saturday 12:00am-8:00am |
Weekly Earned Wage Access is an option for this position
Job Purpose or Objective(s): The Cage/Vault Shift Manager ensures the efficiency of Casino Cage and Vault Operations. The Cage/Vault Shift Manager directly oversees all cage and vault associates and maintain positive customer interactions both internal and external. You will report to the Cage-Vault Manager.
Primary Tasks:
- You will oversee processes, identify areas of concern and develop process improvements.
- Retain accurate records of monetary exchanges, authorization forms, and transaction reconciliations. Gain full knowledge of all computer software for both Cage and Vault.
- You will instruct associates on specific tasks and job techniques and inspect periodically to ensure requests are completed as reported.
- Audit and inspect work of your team to ensure standards are met including verifying that all paperwork is accurate and complete.
- You will develop methods, processes, staffing to forecast and fulfill demand. Help interview and hiring of new hires and promotions of existing associates. Record associate attendance.
- Conduct performance management with staff (reviews, address sub-standard performance).
- You will maintain security, surveillance and gaming policy & procedures to protect the assets of the Casino and report all fraudulent and suspicious activity immediately.
- Work with outside vendors to ensure all financial equipment is maintained and operational to the Casino’s standard for growth.
- You will maintain a high level of communication with the Cage/Vault Manager for matters of importance such as: customer service issues, associate performance issues, staffing levels, safety concerns, equipment malfunctions & repairs and any other related problems with the casino.
- Perform other duties as may be assigned.
Requirements:
- Knowledge of high-volume cash handling policies. This includes security, verification, and accuracy.
- Able to work with large sums of money and chips.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Prior Management experience
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits
- Free gym membership
- Free access to employee health clinic
- Free lunch for casino & resort associates
- Earned wages access once per week for hourly Associates
- Pet insurance
- Paid vacation / sick time
- Medical / Dental / Vision
- 401(K) with company match
- College tuition reimbursement
- Short-term disability, long-term disability, and family leave
- Employee assistance program
- Employee prescription program
- CNO Paid Life Insurance
- Teladoc
- On Site Dental Clinics (Jet Dental)
- On Site Mammogram Services
- Free diabetes and hypertension monitoring benefit (Livongo)
- Accolade- Concierge Benefits Program
- Wellness Program that equals savings on health insurance cost (Virgin Pulse)
- Maternity Care Program
(Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:
Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.
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