General Managers are responsible for the financial and operational performance of their respective center(s).
A successful General Manager brings solid working knowledge of the shopping center industry to include diverse operational aspects including retail, leasing, development, and property management as well as experience in financial analysis, retail property operations, business plans, and reporting requirements.
The Successful Applicant will:
Continuously improve NOI and FFO performance of the property through effective planning and execution including budget management with focus on driving revenues (leasing, percentage rent optimization in partnership with marketing and temporary tenant revenues) and expense reduction (efficiency of operations).
Provide supervision to the Mall Management Team and oversight of Operations and Security teams. Foster effective employee relations and collaboration with all team members.
Represent the owner to merchants and the community through responsiveness, enforcement of agreements and policies.
Collaborate with Leasing, Specialty Leasing & Advertising, and Marketing teams to better assist in the focus and efforts on income generation.
Work with Senior General Manager/VP to develop long-range plans for the property including identification and recommendations regarding capital expenditures including appropriate redevelopment.
Maintain safe, efficient, and attractive Operations. Ensure emergency preparedness in accordance with CBL guidelines.
Work with designated vendors to effect energy management, recycling, and other sustainability initiatives.
Proactively recognize issues and propose solutions.
Perform other duties as assigned.
To be considered, we require:
Bachelor's degree from four-year college or university strongly preferred.
Minimum of five years of related experience and/or training; an equivalent combination of education and experience (1 year education = 2 years’ experience) in Shopping Center Management may be considered.
Strong written and oral communication skills are essential to success in this position.
Excellent public relations abilities are a must.
Proficiency in MS Office; experience with Yardi a plus.
Salary range: $90,000 - $110,000 annually + GM incentive bonus plan
This position requires flexibility in working hours.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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