General Staff Position
Arizona Nordic Village
Contact: [email protected]
Phone: (928) 326-3121
Address: 16848 US 180, Flagstaff, AZ 86001
Pay: $17.85/hour
Schedule: Part-time up to 34 hours a week
Reports to: General Manager
Location: Arizona Nordic Village
Job Overview: Arizona Nordic Village is seeking a dynamic and adaptable General Staff member to support various operational duties, including event setup, janitorial tasks, and assisting with various recreational activities. As a member of our team, you will work in a lively and diverse environment where the ability to manage both indoor and outdoor tasks is essential. You will be expected to provide excellent customer service, demonstrate strong communication skills, and be a reliable team player in fulfilling a variety of responsibilities. Flexibility, attention to detail, and a positive attitude are key components for success in this role.
Key Responsibilities:
- Lodging & Facility Maintenance:
- Clean and maintain the main Lodge, bathrooms, grounds, maintenance areas, and lodging units. We strongly prefer someone with experience in housekeeping.
- Complete daily cleaning checklists to ensure facility cleanliness and upkeep.
- Perform general maintenance of buildings and vehicles as needed.
- Report lost, damaged, or stolen items from units.
- Answer phone calls and emails, ensuring timely and accurate responses.
- Operate the Square register for retail and rental transactions.
- Event Setup & Support:
- Assist with the setup and breakdown of weddings, events, and activities, including managing large tent setups.
- Review event documentation to ensure accurate implementation and adherence to event details.
- Ensure accommodations are ready and clean for incoming guests if events require overnight stays.
- Provide guests with informal tours of the grounds if they are interested in renting the venue.
- Greet and welcome guests, ensuring they feel valued and informed.
- Deliver exceptional customer service, assisting with any event-related inquiries.
- General Assistance:
- Provide general assistance in a variety of tasks around the village as requested by management.
- Support other departments and staff as necessary, contributing to the overall success of Village operations.
Job Requirements:
- Ability to work outdoors in various weather conditions, including snow, rain, and sun.
- Must be able to lift and carry moderate to heavy items (up to 50 lbs).
- Strong communication skills and the ability to interact with diverse guests and staff members.
- Comfortable with technology, including the use of a point-of-sale system (Square).
- Ability to work both independently and collaboratively in a fast-paced environment.
- Basic knowledge of maintenance, cleaning, and operational tasks.
- Previous experience in hospitality, event coordination, or outdoor activities is a plus.
Working Conditions:
- Arizona Nordic Village operates in a mountainous, remote area where weather can vary significantly.
- The facility may close due to forest fires, hazardous conditions, or other unforeseen factors, especially during the summer season (May-October).
Applicants should be flexible and prepared for schedule adjustments based on weather conditions and operational needs.
Why Join Us?
Working at Arizona Nordic Village offers a unique opportunity to enjoy a variety of outdoor activities and events while contributing to a team that prides itself on providing excellent service to visitors in a stunning natural setting. Whether you're helping guests on the trails or assisting with a memorable event, you'll find satisfaction in contributing to the success and enjoyment of our guests and staff.
Job Type: Part-time
Pay: $17.85 per hour
Expected hours: 24 – 32 per week
Benefits:
- Flexible schedule
Work Location: In person