We are looking for a friendly and knowledgeable person to manage our Fair Oaks greenhouse full time. The ideal candidate must have plant identification knowledge and demand forecasting/ordering experience.
Some of the primary responsibilities include:
- Greeting customers as they come into the greenhouse, learning what types of plants they are looking for, and making suggestions based on their particular environment.
- Forecasting inventory demand to ensure adequate levels of stock.
- Maintaining relationships with our suppliers and placing orders.
- Supervising greenhouse staff.
- Planning and implementing greenhouse plant displays, working with the merchandising team.
- Answering questions that customers may have and guiding them on proper care and watering procedures.
- Facilitating the sales process and helping coordinate deliveries or plantings.
- Answering customer phone calls and emails.
- Watering plants and making sure that the nursery is neat and clean.
- Communicating with fellow sales people, cashiers, loaders and phone operators as part of a team to ensure complete customer service and satisfaction.
The ideal candidate must possess the following:
- Plant identification knowledge, including familiarity with fertilizer, potting mediums, common diseases and treatment recommendations.
- Experience with demand forecasting, ordering and inventory management.
- Experience with managing and maintaining the current and new inventory of indoor plants.
- Experience managing a retail team.
- Strong customer service and interpersonal skills.
- Excellent written and verbal communication skills.
- Positive, respectful, can-do attitude.
- Ability to work individually without close supervision and in a team environment.
- Ability to stand or be physically active for hours at a time, including lifting and moving plants.
- Willingness to work outdoors, rain or shine.
- A degree in horticulture, landscape design, business management, communications, hospitality or a related field is a plus.
Merrifield Garden Center is an equal opportunity employer and makes employment decisions on the basis of merit. Company policy prohibits unlawful discrimination based on race, color, sex, sexual orientation, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition or any other consideration made unlawful by federal, state or local laws.
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