Guardianship Case Manager
Department: Family Services
Program: Family Services
Division: Family and Social Services
Reports To: Family Services Supervisor
Employment Status: Full Time
Schedule: 40 Hours/52 Weeks
Preference: TERO Ordinance 2017-01, P.L. 93-638
Job Summary
The Guardianship Case Manager is responsible for the day-to-day management of client cases in guardianship status with Tribal Court, including coordination with Case Workers, development and monitoring of service plans to ensure the consistent provision of quality services in alignment with client-directed goals and objectives, and facilitation of internal and external resource referrals for legal guardians appointed by the Tribal or other Court Systems.
Essential Functions
- Provide resources to increase access for social, educational, career, housing, and other supportive services on behalf of guardians legally appointed to care for the person/wellbeing of children and/or vulnerable adults
- Appear in Court proceedings on behalf of guardians
- Conduct case management to ensure compliance with electronic case management systems
- Complete client's assessment and report to the Courts, Social Security, Medicaid, and other authorities
- Monitor and prioritize workload to ensure deadlines are met
- Provide training for guardians in parenting skills and child safety
- Facilitate access to resources and application processes for children and families
- Consistently and effectively utilizes program procedures, meet grant requirements and state and federal regulations
Working Conditions
Lifting Requirements
- Light Work: Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.
Physical Requirements
- Stand or Sit (Stationary position)
- Walk (Move, Traverse)
- Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
- Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse)
- Stoop, kneel, crouch or crawl (Position self (to), Move)
- Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
- See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
- Taste/Smell (Detect, Distinguish, Determine)
- Pushing or Pulling
- Repetitive Motion
Hazards and Atmospheric Conditions
- Wet
- Noise
- Vibration
- Other: Hostile and threatening people
OSHA Categories
- Category II Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur
Equipment and Tools
List Equipment used for job: cell phone, radio, computer, copier, scanner, and other office equipment
List Tools: flashlight and other tools as necessary for Probationary needs
Drives KIT or Personal Vehicle: Use of personal or KIT vehicle for travel between tribal and community locations
Other:
Travel
Local
In-State
Out-of-State
Qualifications
Education
- Associates degree in a related field or a combination of education and experience in a related field may be substituted for a degree
Experience
- Two (2) years' case management experience in family or social services environment.
- Experience writing reports and creating dashboards.
Preferred
- Knowledge and experience working with cultural diversities
License/Certification
- Must have a valid Alaska Driver's License and remain insurable under the Tribe's policy.
Special Skills
- Knowledge of Court orders and procedures.
- Knowledge of common office procedures, equipment, and computer competency, including Microsoft Office Suite.
- Skill in establishing and maintaining effective working relations with co-workers, and the public.
- Excellent communications, both verbal and written, for documenting written reports.
- Conflict resolution and de-escalation skills.
- Experience in case documentation.
This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position.
