Hardware Assistant Store Manager

Company: Mega Building Supply (Upper West Side)
Position: Full-Time | $22-$27/hr | Monday–Friday | Bilingual a Plus
Join our team at Mega Building Supply, a well-established neighborhood hardware store serving landlords, contractors, supers, and residents on the Upper West Side.

Benefits/Perks

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment
• Ongoing training
• Employee Discount

Job Summary
We are seeking a motivated and experienced Hardware Assistant Store Manager to help oversee the daily operations of our hardware store. The ideal candidate will support the Store Manager in driving sales, ensuring excellent customer service, managing inventory, and leading a team of associates. You’ll play a key role in creating a productive and positive retail environment while meeting performance and operational goals.

Responsibilities

• Store Operations: Oversee the daily operations of the store to ensure efficiency and high-quality customer service. Ensure the store is clean, organized, and well-stocked at all times.
• Customer Service: Lead by example in delivering exceptional customer service. Resolve customer issues, answer questions, and offer product recommendations.
• Inventory Management: Maintain accurate inventory levels, conduct regular stock counts, place orders, and manage product deliveries. Ensure that popular and seasonal items are always available.
• Staff Supervision: Hire, train, and develop store employees. Schedule shifts, manage performance, and foster a positive, team-oriented work environment.
• Sales & Promotions: Drive sales by promoting in-store events, sales, and promotions. Monitor sales targets and work to meet or exceed them. Provide support to customers with product selections and up-sell opportunities.
• Health & Safety Compliance: Ensure the store complies with all safety regulations and standards. Maintain a safe environment for customers and staff.
• Financial Management: Assist in budget preparation, manage store expenses, and contribute to achieving revenue and profit goals. Handle cash, register transactions, and ensure proper accounting practices are followed.
• Merchandising: Work with the team to display merchandise in an attractive and organized manner. Ensure product displays are updated and reflect current promotions.
• Reporting: Provide regular reports on sales performance, inventory levels, and employee performance to upper management.

Qualifications

• Experience: Minimum of 3-5 years of retail management experience, preferably in a hardware or home improvement store.
• Leadership: Proven ability to lead, motivate, and develop a team. Strong interpersonal and communication skills.
• Knowledge: Solid understanding of hardware products, tools, and home improvement materials. Familiarity with inventory management and point-of-sale systems.
• Customer-Focused: Passion for delivering excellent customer service and creating a positive shopping experience.
• Organizational Skills: Ability to manage multiple tasks simultaneously, handle stress, and maintain attention to detail.
• Problem-Solving: Strong decision-making skills with the ability to resolve issues quickly and efficiently.
• Education: High school diploma or equivalent. A degree in business, retail management, or a related field is a plus.
• Physical Requirements: Ability to lift heavy items, stand for long periods, and occasionally operate forklifts or other machinery.

Apply today and join a fast-moving, customer-focused team.
Email [email protected] or drop off your resume in person at 2387 Broadway, New York, NY 10024.
Fluent bilingual Spanish speaking is a plus!