Open MRI of Pueblo is seeking energetic service oriented individuals to join our team! This is a great opportunity for those that thrive in a fast-paced environment and are eager to learn about radiology!
Patient Services Representatives are expected to deliver outstanding customer service for all our patients and internal/external customers while providing efficient and effective daily operation of the imaging center front office: patient scheduling, registration, and insurance verification.
Responsibilities:
- Greet Patients and Visitors: Greets patients and visitors to the imaging center with a smile. Provides inviting atmosphere; directs visitors appropriately, and accompanies patients/visitors as needed.
- Customer Satisfaction: Understands the needs of our customers, effectively provides service and/or resolves problems, escalates issues to Lead or Manager as needed. Dedicated to meeting the expectations of internal and external customers, working to create a positive experience for all.
- Registration and Check-In: Assists patients with registration process with professionalism and accuracy.
- Scheduling: Performs professional, efficient, and accurate scheduling of patient exams. Needs occasional assistance with scheduling more difficult exams. Contacts referring physician if clinical information is needed.
Job Type: Full-time
Pay: From $15.50 per hour
Benefits:
- Health insurance
Schedule:
- 8 hour shift
Work Location: In person
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