Search suggestions:

hiring immediately
part time
full time
warehouse worker
no experience
work from home
restaurant
data entry
overnight
receptionist
warehouse
remote work from home
remote
Wichita
United States
Houston
Dallas
Oklahoma City
Salt Lake City
Chicago
California
Fresno
Kansas City
San Antonio
Tulsa
Fayetteville
Texas
Fort Worth
Apply

Help Desk Technician WNOC

IT Tech Direct/TechPerm
$28 - $32 an hour
Orlando, Florida
Full time
1 week ago

The Help Desk Technician shall provide support for the CBP LMR Wireless Network Operation Center (WNOC). The Help Desk Technician shall monitor and manage CBPs TACCOM LMR interface network and service restoration.

This is a 24x7x365 environment and the personnel must be flexible to work additional hours/days as needed.

The Technical Help Desk Analyst provides 1st level support for all government supported systems and technologies. The analyst serves as the first point of contact for all service incidents and requests. This position provides excellent customer service and communication skills, documents details relating to service incidents, outages and requests, dispatches on-site technical resources, escalates as appropriate. Experience in an Enterprise, Government and or Military technical help desk environment needed.

The Help Desk Technician shall perform the following work activities to provide system monitoring support:

Preferred Technical Certifications:

ITIL Foundations

A+ Network + Microsoft Certifications

Motorola P25 LMR

EDUCATION

Bachelor's degree preferred but not needed

Technical certifications are a plus

Must be able to qualify for a government background investigation and ability to receive a Clearance.

Experience in an Enterprise Government and or Military technical help desk environment needed.

Job Type: Full-time

Pay: $28.00 - $32.00 per hour

Expected hours: 40 per week

Benefits:

Schedule:

Work Location: In person

Save Apply
Report job
Other Job Recommendations:

Help Desk Technician

JumpCrew
Nashville, Tennessee
$39,964 - $47,557 a year
  • Help resolve basic hardware, software, and login issues...
  • Work closely with the IT Manager for tasks that require...
1 week ago

IT Help Desk Technician

Cucamonga Clothing
Auburn, California
$20 - $26 an hour
  • Provide technical support to business clients via phone,...
  • Troubleshoot and resolve issues related to desktops,...
1 week ago

College Aide- Help Desk Technician

New York City Department of Youth and Community Development
New York, New York
$18 - $24 an hour
The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and...
2 weeks ago

IT Help Desk Support Technician

Central Computer Distribution
Olathe, Kansas
$3,800 - $5,750 a month
  • Client Support:
  • Provide efficient and professional technical support to...
  • Troubleshoot and resolve hardware, software, network, and...
2 weeks ago

Bench Technician/Help Desk

CSI of the Southeast
Maynardville, Tennessee
$12 - $15 an hour
  • Provide tech support over the phone with customers and...
  • Computer skills-answering/sending email correspondence,...
2 weeks ago