CORE JOB SUMMARY
The HIV-Hep C Coordinator works under direct supervision of the Lead Nurse Practitioner. The HIV-Hep C Coordinator in this position provides direct disease and intervention awareness to the public, as well as education, counseling and referral services to individuals that are at risk of STD/HIV infections.
CORE JOB FUNCTIONS
- Manage CRM Calls Incoming/Outgoing, during office hours and after hours.
- Conduct all HealthyMD Online patient engagement and Clinic Patient Engagement
- Support Patient Satisfaction
- Requires knowledge of varied social, economic, cultural, and lifestyle characteristics and the ability to communicate with clients as well as target groups of diverse individuals.
- Medication Tracking for all patients.
- Completing the HealthyMD Case Management Form, 1628, and Hepatitis C Risk Assessment Form.
- Updating medical records to reflect changes the patient treatment cycle.
- Submit CRM Data and collaborate with Data coordinator.
- Conduct client registration in the EMR and complete Quest Lab requisitions.
- Facilitate patient care, retention, and clinical excellence.
- May perform phlebotomy, urine collection, finger sticks, rapid testing, and pregnancy tests for proper lab processing.
- May travel to different site location to conduct STD/HIV Screenings to help identify individuals at risk. These events can occur before, during or after normal working hours including weekends or holidays.
- Handles sensitive information with high level of confidentiality.
- Performing patient intake, requesting labs, scheduling appointments and follow ups and preparing client files.
- Assist in insurance pre-authorization to obtain approval for medications.
- Conduct assessment of risk factors to contributes to HIV/HEP C and STD’s.
- Practice safety, environmental and infection control methods.
- Assist with direct patient care procedures including LMP’s, medical histories, patient charts, vital signs and medical examinations.
- Work and complete tasks in EMR on a timely manner.
- Perform standard operations procedures as outlines by HealthyMD.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
High School Diploma, Bachelors degree preferred.
Certification and Licensing:
Valid Florida Driver’s License & Proof of insurance
Experience:
At least 2 years of related experience a
Knowledge, Skills and Attitudes:
- Excellent verbal and written communication skills with ability to interpret medical data essential.
- Ability to function independently, attend to detail, work under pressure, and prioritize multiple projects.
- Strong public relations abilities; professional appearance, attitude, and motivation essential.
PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENT
The following sections capture the physical demands and working environment that are required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions
Environmental Dimension
Never
Occasionally
Frequently
Constantly
Conditions of extreme heat or extreme cold
X
Wet/Humid conditions
X
Fumes/Dust/Dirt/Smoke
X
Confined areas
X
High places
X
Equipment in motion
X
High noise levels
X
Environmental hazards
X
Exposure to TB
X
Exposure to Blood-borne Pathogens
X
Exposure to Radiant Energy
X
Outdoor/Exposed areas
x
Equipment Used
Equipment Used
Never
Occasionally
Frequently
Constantly
Vehicle Type
Operate vehicles (Select Vehicle)
X
Use hand tools
X
Use power tools
X
Physical Requirements
Physical Dimension
Never
Occasionally
Frequently
Constantly
Weight
Sitting
X
Standing
X
Walking
X
Stooping/Climbing
X
Carrying
X
Kneeling
X
Crouching
X
Bending
X
Crawling
X
Reaching
X
Handling
X
Sensory Requirements
Sensory Dimension
Never
Occasionally
Frequently
Constantly
Vision Type
Vision
X
Depth Perception
X
Color Vision
X
Peripheral
X
Concentration
X
Use of keyboard or touchscreen
X
Talking
X
Feeling
X
Smelling
X
The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.
End of Job Description
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