HIM Representative

Position Summary:

This position assists patients with medical records requests and maintaining an accurate and complete chart for patients. This position also assists with care transfers and attorney medical records requests and ensures all medical information is released compliantly and in accordance with all HIPAA laws.

Essential Duties and Responsibilities include the following:

• Files/scans patient charts and records
• Delivers incoming mail and/or packages to the proper person upon receipt, processes outgoing mail and distributes/tasks faxes
• Assembles charts for new patients and prepares charts for scheduled patients; requests patient information from outside sources as needed
• Maintains the organization of our storage facility
• Completes all medical records request as per HIPAA guidelines. Subpoenas to be handled by corporate office
• Maintains office supplies, and notifies management of problems
• Verifies insurance/benefit coverage and collects co-pays and/or payment toward account balances at the time of service when necessary
• Conducts pre-visit planning by reviewing and updating patient charts prior to appointment with recent test results and correspondence
• Responds to patient communications and transfers calls or delivers complete messages to the appropriate individual per practice protocol
• Maintains strict confidentiality; and treats staff, physicians, patients and visitors with respect
• Performs selected clerical and administrative duties, and assists physicians as part of the care team
• Maintain net, legible and organized written records
• Maintain a neat, clean and organized work area.
• Performs other related work as required
• Adheres to all company policies per Employee Handbook
• Follow written and verbal instructions of supervisor and providers
• Perform other duties assigned by management.

The pay range for this position at commencement of employment is expected to be between $20 - $21 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.

The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.

Full Time Position Benefits:

The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.

Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid

options.

Health and Wellness:

• Employer-paid comprehensive medical, pharmacy, and dental for employees
• Vision insurance
• Zero co-payments for employed physician office visits
• Flexible Spending Account (FSA)
• Employer-Paid Life Insurance
• Employee Assistance Program (EAP)
• Behavioral Health Services

Savings and Retirement:

• 401k Retirement Savings Plan
• Income Protection Insurance

Other Benefits:

• Vacation Time
• Company celebrations
• Employee Assistance Program
• Employee Referral Bonus
• Tuition Reimbursement
• License Renewal CEU Cost Reimbursement Program
• Business-casual working environment
• Sick days
• Paid holidays
• Mileage

Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.

Education and / or Experience:

• High school/GED strongly preferred
• Medical office experience strongly preferred
• Ability to read/write in English, and follow written instructions
• General computer knowledge around navigation and Microsoft tools required (Office, Word, Excel)