Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to warmly greet guests, manage reservations, and ensure a smooth flow of service in our restaurant. The ideal candidate will possess excellent customer service skills and a passion for hospitality.
Duties
- Greet guests upon arrival with a warm and welcoming demeanor.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Provide guests with menus and inform them of daily specials or promotions.
- Assist in managing waitlists and communicate wait times effectively to guests.
- Coordinate with servers and kitchen staff to ensure timely service.
- Address guest inquiries and concerns promptly, providing exceptional guest services.
- Maintain cleanliness and organization of the host/host area.
- Utilize Aloha POS system for managing reservations and guest information as needed.
Experience
- Previous experience in customer service or hospitality is preferred, particularly in food service or restaurant environments.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Strong phone etiquette skills for handling reservations and guest inquiries over the phone.
- Ability to work well under pressure in a fast-paced environment while maintaining a positive attitude.
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
Join our team as a Host/Host where your contributions will help create memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
- Night shift
People with a criminal record are encouraged to apply
Work Location: In person
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