Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient seating arrangements. This role requires excellent communication skills, a passion for customer service, and the ability to thrive in a fast-paced environment.
Duties
- Greet guests as they arrive, providing a friendly and welcoming atmosphere.
- Manage reservations and seating arrangements using the Aloha POS system or similar software.
- Maintain an organized waitlist and communicate wait times to guests effectively.
- Assist with guest inquiries and provide information about menu items, specials, and restaurant policies.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Uphold high standards of cleanliness and organization in the dining area.
- Handle phone calls with professionalism, addressing inquiries or taking reservations as needed.
- Foster positive guest relations by addressing concerns promptly and courteously.
Requirements
- Previous experience in hospitality or food service is preferred but not mandatory.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication skills, both verbal and written.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Ability to multitask effectively in a busy environment while maintaining attention to detail.
- Strong phone etiquette and interpersonal skills to engage with guests positively.
- A team player who can work collaboratively with others in a fast-paced setting.
Join us as we create memorable dining experiences for our guests!
Job Type: Part-time
Pay: Up to $10.00 per hour
Shift:
- Morning shift
Work Location: In person
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