The Host/Take Out Associate is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner. This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests’ return.
DUTIES & RESPONSIBILITIES:
- Greet guests in a warm and friendly manner as they arrive at the restaurant.
- Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.
- Provide accurate wait times and monitor waiting list.
- Manage reservations using OpenTable.
- Answer incoming calls and respond to guest inquiries courteously.
- Receive, process, and manage takeout and delivery orders.
- Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.
- Process payments for takeout orders, including cash, credit/debit, and digital payment methods.
- Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.
- Perform other duties and tasks as assigned.
- High school diploma or equivalent
- Previous work experience as a Host is preferred.
- Working knowledge of OpenTable and Point of Sale is preferred
- Basic computer skills
- Ability to handle cash and paperwork accurately.
- Excellent interpersonal and communication skills.
- Must be able to perform under pressure in a high-volume restaurant setting.
- Must be able to handle guest incidents/complaints.
We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!
Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.
